Eliana Cedeño-Peruzzo
Land O' Lakes
Summary
Results-driven administrative professional known for critical thinking and interpersonal communication. Successfully managed office tasks and supported team objectives, ready to drive organizational success through effective coordination and problem-solving.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Secretary
Carter Companies
Tampa, FL
01.2022 - 04.2025
- Coordinated schedules and appointments for Carter Companies, optimizing time management and workflow efficiency.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Implemented digital tools for project management, enhancing team collaboration and task tracking capabilities.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
Personal Shopper
Shipt Inc.
Land O Lakes, FL
07.2018 - 12.2022
- Curated personalized shopping experiences based on customer preferences and feedback.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Facilitated seamless shopping experiences during high-demand sales periods, securing desired items before stock depletion.
- Kept clients informed about upcoming sales and events, maximizing their opportunities to purchase desired items at discounted prices.
Cashier
Publix Super Markets Inc
Miami, FL
09.2016 - 10.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service in a high- volume grocery environment, consistently maintaining positive interactions and resolving inquiries efficiently and ensuring satisfaction.
- Balanced cash drawer accurately at the end of each shift to maintain financial integrity.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
Education
No Degree - Music Engineering
University of Miami
Miami, FLSkills
- Clear Communication Skills
- Embraces Teamwork
- Critical Thinker
- Customer Service
- Interpersonal Communication
- Calendar management
- Database management
- Keyboarding skills
- File systems management
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Professional Working
Timeline
Secretary
Carter Companies
01.2022 - 04.2025
Personal Shopper
Shipt Inc.
07.2018 - 12.2022
Cashier
Publix Super Markets Inc
09.2016 - 10.2019
No Degree - Music Engineering
University of Miami