Eliana Cortez
Mental Health Provider
Los Angeles,United States
Summary
Expertise includes coordinating community program resources and necessary referrals to support parent and family needs. Excellent peer coaching, communication and relationship-building skills. Caring, compassionate and hardworking.
Overview
10
10
years of professional experience
Work History
Parent Partner
Wellnest Emotional Health And Wellness
Los Angeles, CA
10.2019 - Current
- Coordinated and managed agency referrals to get parents additional resources.
- Modeled appropriate parenting techniques to help parents improve skills.
- Helped parents developing coping skills and plans for routine and crisis situations.
- Utilized experience in child welfare system to better serve parents.
- Scheduled and attended family and individual meetings to set family goals and achievement plans.
- Completed frequent visits to family homes to check on progress.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Reported child abuse in accordance with legal standards of mandatory reporters.
Administrative Assistant
Optimist Youth Homes And Family Services
Highland Park , CA
03.2013 - 10.2019
- Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and endure compliance with company policies and procedures.
- Set up and maintained physical and electronic filing systems.
- Work closely with Site Management and clinicians to ensure compliance with agency and County standards.
Substance Abuse Counselor Intern
Salvation Army Adult Rehabilitation Center
Pasadena, CA
04.2012 - 10.2012
- Developed and optimized treatment plans to help clients continue to progress.
- Facilitated weekly group sessions focused on various issues to help groups and individuals.
- Educated family members and helped each support clients by improving coping techniques.
- Help clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
Education
Certificate - Alcohol Abuse Counseling
Intercoast College
Burbank, CA06.2012
Skills
- Crisis Situations
- Emotional Support
- Case Notes
- Mental Health Support
- Behavior Modeling
- Organization and Prioritization Skills
Languages
Spanish
Timeline
Parent Partner
Wellnest Emotional Health And Wellness
10.2019 - Current
Administrative Assistant
Optimist Youth Homes And Family Services
03.2013 - 10.2019
Substance Abuse Counselor Intern
Salvation Army Adult Rehabilitation Center
04.2012 - 10.2012
Certificate - Alcohol Abuse Counseling
Intercoast College
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