Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eliana Cortez

Mental Health Provider
Los Angeles,United States

Summary

Expertise includes coordinating community program resources and necessary referrals to support parent and family needs. Excellent peer coaching, communication and relationship-building skills. Caring, compassionate and hardworking.

Overview

10
10
years of professional experience

Work History

Parent Partner

Wellnest Emotional Health And Wellness
Los Angeles, CA
10.2019 - Current
  • Coordinated and managed agency referrals to get parents additional resources.
  • Modeled appropriate parenting techniques to help parents improve skills.
  • Helped parents developing coping skills and plans for routine and crisis situations.
  • Utilized experience in child welfare system to better serve parents.
  • Scheduled and attended family and individual meetings to set family goals and achievement plans.
  • Completed frequent visits to family homes to check on progress.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Reported child abuse in accordance with legal standards of mandatory reporters.

Administrative Assistant

Optimist Youth Homes And Family Services
Highland Park , CA
03.2013 - 10.2019
  • Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and endure compliance with company policies and procedures.
  • Set up and maintained physical and electronic filing systems.
  • Work closely with Site Management and clinicians to ensure compliance with agency and County standards.

Substance Abuse Counselor Intern

Salvation Army Adult Rehabilitation Center
Pasadena, CA
04.2012 - 10.2012
  • Developed and optimized treatment plans to help clients continue to progress.
  • Facilitated weekly group sessions focused on various issues to help groups and individuals.
  • Educated family members and helped each support clients by improving coping techniques.
  • Help clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.

Education

Certificate - Alcohol Abuse Counseling

Intercoast College
Burbank, CA
06.2012

Skills

  • Crisis Situations
  • Emotional Support
  • Case Notes
  • Mental Health Support
  • Behavior Modeling
  • Organization and Prioritization Skills

Languages

Spanish

Timeline

Parent Partner

Wellnest Emotional Health And Wellness
10.2019 - Current

Administrative Assistant

Optimist Youth Homes And Family Services
03.2013 - 10.2019

Substance Abuse Counselor Intern

Salvation Army Adult Rehabilitation Center
04.2012 - 10.2012

Certificate - Alcohol Abuse Counseling

Intercoast College

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Eliana Cortez Mental Health Provider