Eliana Eckhardt
Riverside,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Medical Biller and Coder
Compassionate Cancer Care
06.2023 - Current
- Streamlined billing processes by implementing efficient coding practices, resulting in reduced errors and improved revenue generation.
- Increased accuracy in medical claims submissions by conducting thorough reviews of patient records and insurance information.
- Enhanced compliance with industry regulations by staying up-to-date on changes to medical billing and coding guidelines.
- Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Maintained high levels of customer satisfaction through prompt resolution of disputes related to charges on patient accounts or insurance claims.
Medical Biller and Coder
Nurick Surgical Institute
11.2012 - 06.2023
- Streamlined billing processes by implementing efficient coding practices, resulting in reduced errors and improved revenue generation.
- Increased accuracy in medical claims submissions by conducting thorough reviews of patient records and insurance information.
- Enhanced compliance with industry regulations by staying up-to-date on changes to medical billing and coding guidelines.
- Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Assisted patients with understanding their insurance coverage and financial responsibilities, fostering positive relationships and trust between the practice and its clients.
- Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Optimized workflow efficiency within the office by cross-training in additional administrative tasks such as scheduling appointments or managing phone calls during peak periods.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
Medical Assistant
Nurick Surgical Institute
11.2012 - 06.2021
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated surgical team schedules for seamless procedure planning and execution.
- Enhanced patient satisfaction by providing clear explanations of surgical procedures and addressing concerns promptly.
Education
No Degree - Medical Assisting
Taller San Jose
Santa Ana09.2007
High School Diploma -
Santiago High School
Corona, CA06.2004
Skills
- Insurance Verification
- Payment posting
- Claim submission
- Patient account management
- CPT coding knowledge
- Medicare and Medicaid Billing
- Knowledgeable in Word,Excel, Outlook and Zoom
- Medical Billing Processing
- Hospital Inpatient and Outpatient Records
- EMR / EHR Systems, Aria, Centricity, PCM and E-Clinical
- Fluent in English and Spanish
- Customer Service
- Insurance Billing
- Medical office administration
- Medical Terminology
- Payment Collection
- Patient Scheduling
- Sterile technique
Timeline
Medical Biller and Coder
Compassionate Cancer Care
06.2023 - Current
Medical Biller and Coder
Nurick Surgical Institute
11.2012 - 06.2023
Medical Assistant
Nurick Surgical Institute
11.2012 - 06.2021
No Degree - Medical Assisting
Taller San Jose
High School Diploma -
Santiago High School
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