Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Eliana Hoyos

Eliana Hoyos

Graphic Designer
Lawrenceville,GA

Summary

Eliana Hoyos is Seeking an opportunity for growth while Contributing good customer service and flexible to learn new knowledge. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Office Assistant

PruittHealth
Norcross, GA
07.2023 - Current
  • Interacted with customers via phone, email, or person to provide information.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling a range of routine and special requirements.

Server

Carrabba's Italian Grill
Cumming, GA
11.2019 - 07.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Tacos & Tequilas Mexican Grill
Atlanta, GA
04.2018 - 11.2019
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Marketing Manager

Pan & Chocolate
Other, Other
02.2012 - 05.2015
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Utilized market trends and target audience statistics to effectively and appropriately market products.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

Education

Diseno Visual Digital - Graphic Design

Institucion Universitaria EAM
Armenia,Colombia
03.2011 - 04.2015

Certificate - Digital Marketing And E-commerce

Coursera
Online
09.2022 - 01.2023

Skills

Trained new staff and assisted in hiring processundefined

Interests

Rock climbing

Painting

Timeline

Office Assistant

PruittHealth
07.2023 - Current

Certificate - Digital Marketing And E-commerce

Coursera
09.2022 - 01.2023

Server

Carrabba's Italian Grill
11.2019 - 07.2021

Server

Tacos & Tequilas Mexican Grill
04.2018 - 11.2019

Marketing Manager

Pan & Chocolate
02.2012 - 05.2015

Diseno Visual Digital - Graphic Design

Institucion Universitaria EAM
03.2011 - 04.2015

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Eliana HoyosGraphic Designer