Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eliana Kranz

Nampa,ID

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Private Nanny

Ebony Pohl
08.2023 - Current
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Transported children to and from activities using personal or family vehicle.

Server

1st Miracle Wedding Venue/Restaurant
03.2023 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Barista

Dutch Bros
08.2020 - 01.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

Associate of Arts - Biblical Studies

Life Bible College
Meridian, ID
05.2023

High School Diploma -

Hosanna Christian Academy
Klamath Falls, OR
06.2020

Skills

  • POS Systems
  • Conflict Mediation
  • Exceptional Customer Service
  • Professional Demeanor
  • Hospitality Service Expertise
  • Friendly and Outgoing
  • Adaptive and Creative
  • Guest Engagement
  • Relationship Management
  • Creative Thinking
  • Dependable and Responsible
  • Problem-Solving

Timeline

Private Nanny

Ebony Pohl
08.2023 - Current

Server

1st Miracle Wedding Venue/Restaurant
03.2023 - 08.2023

Barista

Dutch Bros
08.2020 - 01.2023

Associate of Arts - Biblical Studies

Life Bible College

High School Diploma -

Hosanna Christian Academy
Eliana Kranz