Eliana Lusk
Ruston,LA
Summary
Greeting everyone with a welcoming smile, I'm a responsible cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Flexible schedule needed, due to being a college student.
Overview
3
3
years of professional experience
Work History
Server
Bent Tree Country Club
06.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Managed multiple tables, phone calls, customer's concerns in a timely manner and with a positive attitude.
- Supported needs of 100's - person wait staff who attended to specific needs of countless customers daily for upscale restaurant with social relevance and intentionality.
Food Cashier
Oscar Delta Mexican Bistro
03.2020 - 11.2022
- Operated and sanitized kitchen and food preparation equipment.
- Operated cash register to process sales transactions, handle cash and make change.
- Explained current promotions and new menu items.
- Entered food and beverage orders into POS system.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Immediately brought critical issues to customer service manager for resolution.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Greeted over 500 customers per day and communicated effectively to obtain accurate orders.
Education
Bachelor of Science - Finance
Louisiana Tech University
Ruston, LA01.2027
High School Diploma -
Forney High School
Forney, TX05.2023
Skills
- Customer Service
- Cash Handling
- Drawer Management
- Telephone Etiquette
- Organizational Skills
- Product Restocking
- POS Systems
- Quick Adapter
- Customer Relations
Timeline
Server
Bent Tree Country Club
06.2023 - 08.2023
Food Cashier
Oscar Delta Mexican Bistro
03.2020 - 11.2022
Bachelor of Science - Finance
Louisiana Tech University
High School Diploma -
Forney High School
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