Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Eliana Mack

Queens,USA

Summary

Flexible hard worker ready to learn and contribute to team success.

Overview

3
3
years of professional experience

Work History

Patient Service Representative

CityMD Urgent Care Center
09.2024 - Current
  • Verified insurance information, collected payments, and scheduled appointments.
  • Provided customer service by answering patient questions and addressing concerns.
  • Assisted with the completion of medical forms and records.

Jewelry Sales Associate

Tjmaxx
College Point, NY
07.2021 - Current
  • Inventoried merchandise to keep accurate product counts
  • Trained new employees on sales techniques and company policies
  • Built visually appealing sales displays based on merchandising plans
  • Managed cash and credit card transactions

Academic Enrichment Coach

New York Edge/Alfred J. Kennedy 193Q
Whitestone, NY
01.2023 - 05.2024
  • Assessed student performance and diversified approaches to meet individual student needs
  • Monitored classroom behavior and modeled social skills and conflict resolution to address challenges
  • Assigned classwork and homework to enhance student understanding and study habits

Education

Bachelor of Science - Legal Studies, Criminal Justice

St. John's University
Jamaica, NY
05.2025

Skills

  • Customer service
  • Operate cash registers
  • Merchandise products
  • Team-worker
  • Proficient in Microsoft Word
  • Proficient with Excel
  • Proficient with PowerPoint
  • Proficient with Tic Tok
  • Fluent in Spanish and English

Awards

  • National Honor Society, 2018-2021
  • Outstanding Achievement in Customer Satisfaction, 2021-2024
  • Deans List 2023-present

Timeline

Patient Service Representative

CityMD Urgent Care Center
09.2024 - Current

Academic Enrichment Coach

New York Edge/Alfred J. Kennedy 193Q
01.2023 - 05.2024

Jewelry Sales Associate

Tjmaxx
07.2021 - Current

Bachelor of Science - Legal Studies, Criminal Justice

St. John's University
Eliana Mack