Summary
Overview
Work History
Education
Skills
Timeline
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Eliana Perry

Middletown,CT

Summary

Hardworking and highly skilled flight attendant with solid experience in providing exceptional customer service and ensuring passenger safety on numerous flights. Possess strong communication, problem-solving, and teamwork abilities. Contributed to enhancing onboard experience by implementing feedback-driven improvements and maintaining high standards of comfort and safety for all passengers.

Overview

21
21
years of professional experience

Work History

Flight Attendant

Avelo Airlines
Houston, TX
01.2023 - Current
  • They provided safety instructions to passengers prior to takeoff and landing.
  • Assisted passengers with stowing carry-on luggage in overhead compartments.
  • Verified boarding passes and passports for all passengers.
  • Greeted passengers, answered questions, and directed them to their seats.
  • Monitored cabin environment throughout the flight, checking seatbelts, and ensuring passenger comfort.
  • Responded to medical emergencies as needed during flights.
  • I have demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Assisted passengers during the planning process by providing directions or other information, as requested.
  • Maintained accurate records of supplies, such as meals, snacks, beverages, blankets, and pillows.
  • Inspected aircraft cabin before each flight to ensure it was clean and safe for passengers.
  • Cooperated with pilots and crew members while performing duties on board the plane.
  • Provided assistance to disabled passengers when necessary.
  • Offered help with connecting flights or ground transportation upon arrival at thedestination airport.
  • Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
  • Performed pre-flight checks on the aircraft's interior components such as exit doors and lavatories.
  • Adhered to company policies regarding security measures and protocol at all times.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Instructed passengers on safety and emergency procedures and answered questions related to flight.
  • Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.

Banquet Manager

Crowne Plaza Cromwell
Cromwell, CT
04.2012 - 01.2020
  • Coordinated and monitored banquet operations to ensure quality service standards were met.
  • Provided leadership and direction to banquet staff to maintain a high level of customer satisfaction.
  • Ensured proper setup and tear down of banquet areas before and after functions.
  • Resolved complaints from guests regarding services or facilities provided at banquets.

Lead Teacher/Costumer Consultant

Kids University
Norwalk, CT
08.2003 - 01.2012
  • Organized activities to promote physical, mental and social development of each child.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Utilized positive reinforcement techniques to motivate and encourage children's learning.
  • Developed lesson plans that were stimulating and engaging for the children.
  • Supported parents by providing information about their child's growth, nutrition requirements.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Sparked creativity and imagination by helping children discover new things each day.

Education

Bachelor of Arts - Early Childhood Special Education

Brooklyn College
Brooklyn, NY
06-2003

Skills

  • Guest experiences
  • Flexible, adaptive
  • Staff leadership
  • Training and development
  • Behavioral and cognitive skills development
  • Motivating students
  • Calm under pressure
  • Excellent classroom management

Timeline

Flight Attendant

Avelo Airlines
01.2023 - Current

Banquet Manager

Crowne Plaza Cromwell
04.2012 - 01.2020

Lead Teacher/Costumer Consultant

Kids University
08.2003 - 01.2012

Bachelor of Arts - Early Childhood Special Education

Brooklyn College

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Eliana Perry