Elianis Herranz Acuna
Orlando,FL
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at FL Bakery. Expert in cash handling and customer service, consistently enhancing customer satisfaction through effective communication and upselling techniques. Proven ability to maintain organized displays and support team efficiency during peak hours, contributing to a thriving bakery environment.
Overview
2
2
years of professional experience
Work History
Cashier
FL Bakery
02.2024 - Current
- Greeted customers warmly and provided friendly, efficient service in a fast-paced bakery environment.
- Operated cash register and POS system to process cash, credit, and debit transactions accurately.
- Assisted customers with product selection, answered questions about ingredients and specials, and upsold bakery items to increase sales.
- Handled daily opening and closing procedures, including balancing cash drawers and maintaining accurate financial records.
- Ensured bakery displays were clean, organized, and fully stocked with fresh baked goods throughout the day.
- Packaged pastries, breads, and cakes neatly and labeled items according to bakery standards.
- Maintained cleanliness of the counter and dining area in compliance with health and safety guidelines.
- Supported bakers and team members during peak hours by restocking supplies and assisting with basic food prep when needed.
Education
High School Diploma - Essl
Valencia College
Orlando, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Cashier
FL Bakery
02.2024 - Current
High School Diploma - Essl
Valencia College