Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Babysitter

Elianna Acosta

Duarte,CA

Summary

Dynamic and customer-focused professional with experience at Walmart and Victoria's Secret, excelling in retail transactions and customer service. Proven ability to enhance shopping experiences and achieve sales targets through effective time management and team collaboration. Committed and hardworking associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

8
8
years of professional experience

Work History

Front End Associate

Walmart
04.2025 - Current
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Operated cash register efficiently, handling transactions accurately.
  • Stocked shelves promptly, ensuring product availability for customers.
  • Collaborated with team members to achieve daily operational goals.
  • Processed returns and exchanges following company policies effectively.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Gathered shopping baskets and carts and relocated to designated areas.

Babysitter

Self Employed Services
08.2017 - Current
  • Supervised children during activities, ensuring safety and engagement in playtime.
  • Developed and implemented age-appropriate educational programs to promote learning and creativity.
  • Communicated regularly with parents regarding children's progress and daily activities.
  • Managed schedules, coordinating activities to optimize time for homework, meals, and recreational play.
  • Fostered a nurturing environment that encouraged social development and emotional well-being.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Reassured children when upset providing emotional support and stability.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

Seasonal Sales Associate

Victoria's Secret & PINK
10.2024 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Participated in promotional events to drive traffic and increase brand awareness among target audience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Increased customer loyalty with personalized shopping experiences and attentive service.

Education

High School Diploma -

Citrus College
Glendora, CA
06-2028

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Retail transactions
  • Team contribution
  • Merchandising and display assembly
  • POS operations
  • Efficient time management
  • Friendly and helpful
  • Customer assistance

Languages

English
Full Professional

Interests

  • Baking
  • Music
  • Personal Development and Self-Improvement
  • Gym Workouts
  • Watching Movies and TV Shows

Timeline

Front End Associate

Walmart
04.2025 - Current

Seasonal Sales Associate

Victoria's Secret & PINK
10.2024 - 02.2025

Babysitter

Self Employed Services
08.2017 - Current

High School Diploma -

Citrus College

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Elianna Acosta