Elianna Alamo
Houston ,TX
Summary
Dynamic Ortho Patient Concierge at Jefferson Dental & Orthodontics, recognized for enhancing patient experiences through exceptional communication and strong organizational skills. Successfully streamlined appointment scheduling and collaborated with medical staff to ensure timely care, while maintaining patient confidentiality and a welcoming environment. Adaptable and reliable, committed to operational efficiency and patient satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Ortho Patient Concierge
Jefferson Dental & Orthodontics
2025 - Current
- Assisted patients with appointment scheduling and inquiries to enhance service experience.
- Communicated effectively with healthcare staff to streamline patient care processes.
- Maintained a welcoming environment for patients, contributing to positive first impressions of the facility.
- Adapted quickly to new technologies and procedures, enhancing operational efficiency within the concierge role.
- Collaborated with medical staff to ensure patients received timely and appropriate care.
Education
High School Diploma -
Wheatley High School
4801 Providence St Houston, TX 77020 United State06.2025
Skills
Strong organizational skills
Certification
OSHA Bloodborne PathogensTraining Healthcare
CMS Fraud Waste and Abuse
Infections Disease Online Training
Timeline
Ortho Patient Concierge
Jefferson Dental & Orthodontics
2025 - Current
High School Diploma -
Wheatley High School