Elianna Vasquez
Roselle,NJ
Summary
Outgoing Scheduling Coordinator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
2
2
years of professional experience
Work History
Scheduling Coordinator
Lach Home Care
08.2023 - Current
- Assisting Human Resoruces with incoming applicants who comes to the agency (translating to Spanish, handing documents, making copies of documents).
- On-call rotation (weekday and weekends).
- Caseload of 30, all cases are 12 hours or 24 hours split shifts (no short hour cases).
- Keeping constant communication with patients and Home Health Aides.
- Providing transportation to Home Health Aides.
- Providing assistance to the team and working as a unit.
Scheduling Coordinator
Synergy Home Care, Home Health Care
03.2023 - 07.2023
- Scheduling home care for private clients (no Medicaid/Medicare)
- Communication between departments for improved schedule adherence and reduced conflicts.
- Scheduling Home Health Aides for private clientele, making sure they clocked in/out for their schedules and are up do date with their compliance.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Increased patient satisfaction through timely scheduling and proactive management of wait times.
HHA Supervisor
VNS Health
09.2021 - 02.2023
- 100+ caseload which included MLTC, CHHA and Hospice Care.
- Supervised over 150 Home Health Aides.
- Responsible for assigning a new HHA for cases given by the referral department; master week must be created on HHA Exchange, patient/ patient's family must be contacted and HHA must be assigned to case.
- On the weekend schedule, responsible for 3 or 4 books (books are cases of other supervisors from other departments) and attendance and any call outs must be handled.
Education
High School Diploma -
Brooklyn Preparatory High School
Brooklyn, NY06.2011
Skills
- Organizational Skills
- HHA eXchange
- Home Care
- Hospice Care
- Expert Documentation
- Microsoft Office
- Customer Service
- Timesheet Management
- Staff Coordination
- Calendar Coordination
- Strong Work Ethic
- Problem-Solving
Additional Information - Case Management
500+ cases
Languages
Spanish
Native or Bilingual
Timeline
Scheduling Coordinator
Lach Home Care
08.2023 - Current
Scheduling Coordinator
Synergy Home Care, Home Health Care
03.2023 - 07.2023
HHA Supervisor
VNS Health
09.2021 - 02.2023
High School Diploma -
Brooklyn Preparatory High School
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