Summary
Overview
Work History
Education
Skills
Additional Information - Case Management
Languages
Timeline
Generic

Elianna Vasquez

Roselle,NJ

Summary

Outgoing Scheduling Coordinator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.

Overview

2
2
years of professional experience

Work History

Scheduling Coordinator

Lach Home Care
08.2023 - Current
  • Assisting Human Resoruces with incoming applicants who comes to the agency (translating to Spanish, handing documents, making copies of documents).
  • On-call rotation (weekday and weekends).
  • Caseload of 30, all cases are 12 hours or 24 hours split shifts (no short hour cases).
  • Keeping constant communication with patients and Home Health Aides.
  • Providing transportation to Home Health Aides.
  • Providing assistance to the team and working as a unit.

Scheduling Coordinator

Synergy Home Care, Home Health Care
03.2023 - 07.2023
  • Scheduling home care for private clients (no Medicaid/Medicare)
  • Communication between departments for improved schedule adherence and reduced conflicts.
  • Scheduling Home Health Aides for private clientele, making sure they clocked in/out for their schedules and are up do date with their compliance.
  • Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
  • Increased patient satisfaction through timely scheduling and proactive management of wait times.

HHA Supervisor

VNS Health
09.2021 - 02.2023
  • 100+ caseload which included MLTC, CHHA and Hospice Care.
  • Supervised over 150 Home Health Aides.
  • Responsible for assigning a new HHA for cases given by the referral department; master week must be created on HHA Exchange, patient/ patient's family must be contacted and HHA must be assigned to case.
  • On the weekend schedule, responsible for 3 or 4 books (books are cases of other supervisors from other departments) and attendance and any call outs must be handled.

Education

High School Diploma -

Brooklyn Preparatory High School
Brooklyn, NY
06.2011

Skills

  • Organizational Skills
  • HHA eXchange
  • Home Care
  • Hospice Care
  • Expert Documentation
  • Microsoft Office
  • Customer Service
  • Timesheet Management
  • Staff Coordination
  • Calendar Coordination
  • Strong Work Ethic
  • Problem-Solving

Additional Information - Case Management

500+ cases

Languages

Spanish
Native or Bilingual

Timeline

Scheduling Coordinator

Lach Home Care
08.2023 - Current

Scheduling Coordinator

Synergy Home Care, Home Health Care
03.2023 - 07.2023

HHA Supervisor

VNS Health
09.2021 - 02.2023

High School Diploma -

Brooklyn Preparatory High School

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Elianna Vasquez