ELIANNA VASQUEZ
Summary
Well-qualified Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.
Overview
3
3
years of professional experience
Work History
Scheduling Coordinator
Lach Home Care
2023.08 - 2024.04
- Making initial nursing assessment visit with the RN to onboard the patient and the HHA
- Assisting Human Resources with incoming applicants who comes to the agency to fill out application, or need assistance (translating to Spanish, handing documents, making copies of documents)
- On-call rotation (weekdays and weekends)
- Caseload of 30 patients, but all cases were 12 hours or 24 hours split shifts (no short hour cases)
- Keeping constant communication with patients and Home Health Aides, changing schedules, confirming attendance
- Providing transportation to Home Health Aides (Uber, Lyft)
- Providing assistance to the team and working as a unit.
Scheduling Coordinator
Synergy Home Care
2023.03 - 2023.07
- Scheduling home care services for private-pay clients (no Medicaid/Medicare)
- Communication between departments for improved schedule adherence and reduced conflicts
- Assisting with the HHA orientation and in-service s needed
- Scheduling Home Health Aides for private clientele, making sure they clocked in/out for their schedules and are up do date with their compliance
- Answering the majority of the phone calls, making sure communication is maintained between patients and the aides
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed
- Assisting the DPS with creating a schedule for the nursing assessments that needed to be completed
- Increased patient satisfaction through timely scheduling and proactive management of wait times.
HHA Supervisor
VNS Health
2021.09 - 2023.02
- 100+ caseload which included MLTC, CHHA, Hospice and in charge of all Spanish cases
- Supervised over 150 Home Health Aides
- Responsible for assigning a new HHA for cases given by the referral department; master week must be created on HHA Exchange, patient/ patient's family must be contacted and HHA must be assigned to case
- On the weekend schedule, responsible for 3 or 4 caseloads of other coordinators and attendance and any call outs must be handled
- Microsoft Outlook was utilized, and 200+ emails answered daily.
Education
High School Diploma -
Brooklyn Preparatory High School
Brooklyn, NY06.2011
Skills
- Strong Work Ethic
- Microsoft Office
- Hospice Care
- Organizational Skills
- Exceptional Customer Service
- Skilled in HHA eXchange
- Problem-Solving
- Expert Documentation
- Timesheet Management
- Time management
- Organizational skills
- Translation (Spanish)
- Teamwork and Collaboration
- Attention to Detail
- Critical Thinking
- Scheduling proficiency
Spanish
Fluent in Spanish.
Timeline
Scheduling Coordinator
Lach Home Care
2023.08 - 2024.04
Scheduling Coordinator
Synergy Home Care
2023.03 - 2023.07
HHA Supervisor
VNS Health
2021.09 - 2023.02
High School Diploma -
Brooklyn Preparatory High School
Similar Profiles
Elianna VasquezElianna Vasquez
Scheduling Coordinator at Lach Home CareScheduling Coordinator at Lach Home Care
Tiffany GarciaTiffany Garcia
Front Desk Coordinator at Lach Orthodontics SpecialistsFront Desk Coordinator at Lach Orthodontics Specialists
Yanetsi Lazara Ramos PerezYanetsi Lazara Ramos Perez
Home Health Aide at United Home Care Services , Lesly Home CareHome Health Aide at United Home Care Services , Lesly Home Care