Elianne Marin
Pleasant Plains,AR
Summary
Driven by a strong work ethic and exceptional customer service skills, I excelled as a Bank Teller Intern at Citizens Bank of Batesville High School Charter, consistently surpassing performance targets. My bilingual proficiency and expertise in cash handling and management fostered significant improvements in operational efficiency and customer satisfaction, demonstrating my ability to thrive in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Bank Teller Intern
Citizens Bank of Batesville High School Charter
01.2024 - 05.2024
- Promoted a positive work environment by offering assistance to fellow interns when needed, fostering teamwork within the bank branch.
- Strengthened team collaboration, assisting colleagues with complex transactions and problem resolutions.
- Boosted operational efficiency by reconciling discrepancies between cash balances and transaction reports promptly.
- Exceeded performance targets consistently through diligent work ethic and attention to detail during transaction processing.
- Maintained security protocols, reporting suspicious activity to supervisors in compliance with bank policies.
- Handled high volumes of transactions with precision, minimizing errors while maintaining excellent customer service standards.
- Supported branch operations by accurately balancing cash drawer and maintaining transaction records daily.
- Provided exceptional service to diverse clientele, fostering long-lasting relationships between customers and the bank.
- Adhered to strict confidentiality guidelines when handling sensitive customer information, ensuring privacy protection at all times.
- Participated in regular training sessions to stay updated on banking regulations, product offerings, and customer service best practices.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Developed strong rapport with clients by actively listening to their concerns and providing helpful solutions tailored to their needs.
Volunteer
Stars Academy School
07.2023 - 07.2023
- Promoted environmental awareness with educational workshops and hands-on activities.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
Education
High School Diploma -
Batesville High School
Batesville, AR05.2024
Skills
- Patience and Empathy
- Basic accounting principles
- Listening and Comprehension
- Professionalism and Courtesy
- Cash handling expertise
- Confidentiality and Discretion
- Cash Drawer Balancing
- Interpersonal relationship building
- Transaction Record Keeping
- Strong Work Ethic
- Customer Relationship Building
- Exceptional customer service
- Cash counting
- Friendly
- Cash handling and management
- Cash Handling
- Relationship building and management
- Positive
- Approachable
- Compliance, banking laws, and regulations
- Banking
- Financial record keeping
- Cheerful
- Rapid data entry skills
- Bilingual in [Language]
- Spanish speaking
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Honest and Dependable
- Reliable and Responsible
- Attention to Detail
- Multitasking
- Excellent Communication
- Customer service excellence
- Team Cooperation
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
Photography
I Enjoy taking pictures for my church. I enjoy editing them and being able to to show small details that not many people notice.
Languages
Spanish
Native or Bilingual
Timeline
Bank Teller Intern
Citizens Bank of Batesville High School Charter
01.2024 - 05.2024
Volunteer
Stars Academy School
07.2023 - 07.2023
High School Diploma -
Batesville High School
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