Elias Ceniceros
San Jose,CA
Summary
Offering strong interpersonal skills and genuine interest in customer service. Brings ability to quickly learn and adapt to processes and procedures necessary for role. Ready to use and develop communication and customer service skills in Security Guard role.
Overview
2
2
years of professional experience
Work History
Ice Cream Server
Rocko's Ice Cream Tacos
Santa Clara, CA
06.2024 - Current
- Provided exceptional customer service while serving ice cream and tacos.
- Maintained a clean and organized work environment to enhance efficiency.
- Operated cash register, processed transactions accurately, and handled cash responsibly.
- Assisted in training new staff on product offerings and service standards.
- Prepared various ice cream flavors and toppings according to established recipes.
- Ensured compliance with food safety regulations during food preparation and serving.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Provided support to fellow team members when needed, creating a cohesive work environment.
- Assisted with merchandising efforts by stocking shelves and arranging displays for optimal visual appeal.
- Resolved customer complaints with empathy and professionalism, restoring satisfaction.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Education
High School Diploma -
New Valley High School
Santa Clara, CA01-2026
Skills
- Customer service
- Cleaning and sanitizing
- Collaboration and teamwork
- Excellent communication
- Inventory organization
- Problem-solving
- Reliability and punctuality
- Team leadership
Timeline
Ice Cream Server
Rocko's Ice Cream Tacos
06.2024 - Current
High School Diploma -
New Valley High School