Customer-oriented team member with strong background in customer relations and administrative support. Also background in coaching and being apart of a team as a player.
Overview
7
7
years of professional experience
Work History
Hotel Front Desk Receptionist
Scandic Hotels
Kalmar, Sweden
05.2022 - 08.2022
Collected room deposits, fees, and payments.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Collaborated with team members to handle guest requirements from check-in through check-out.
Resolved service-related problems and documented actions in system.
Game Analysis Writer
Rekat Och Klart
Sweden
03.2020 - 09.2020
Provided readers with the best information and thoughts for upcoming games.
Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
Completed thorough research into assigned topics to get the best possible information out to readers.
Organized material to research and complete writing tasks.
Supermarket Employee
ICA Supermarket
Ystad, Sweden
05.2017 - Current
Worked during breaks from school during High School and when possible home from Sweden.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Drove out products from store to customers while meeting the time expected for this assignment.
Communicated with customers and staff politely and professionally to uphold store standards.
Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Stocked shelves and organized merchandise displays for easy retrieval.
Youth Soccer Coach
Greenbush Youth Soccer Club
Albany, NY
08.2023 - Current
When needed coaching youth teams.
Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
Improved player behavior through modeling and disciplinary interventions.
Directed ambitious practice sessions to boost athletic abilities and teamwork.
Youth Soccer Coach
Smålands Fotboll
Småland, Sweden
05.2018 - 08.2020
Running technical, passing, and shooting drills.
Teaching players the game of soccer on and off the pitch.
Evaluating players performance and discussing with fellowe coaches if they are ready to advance to next camp.
Education
Bachelor's - Business Administration,
University At Albany
Albany
05.2024
Skills
Skill assessment
Sports psychology
Time management
Player development
Positive reinforcement
Team building
Accomplishments
4,473 minutes played with 54 starts in Division 1 soccer