Summary
Overview
Work History
Education
Skills
Golf Captain at College of DuPage
Timeline
Generic

Elias Finazzo

Naperville,IL

Summary

Resourceful Golf Operations Manager known for productivity and efficient task completion. Specialize in staff management, tournament organization, and customer service excellence. Excel in leadership, communication, and problem-solving to enhance team performance and guest satisfaction. Skilled Golf Operations Manager with comprehensive knowledge in golf course management and event coordination. Demonstrated success in operational planning, membership growth, and budget control. Strengths include strategic planning, team leadership, and customer service. Proven record of improving member satisfaction and driving revenue growth within golf operations. Hardworking team leader knowledgeable about golf course operations, best practices, budgets, and projects. Well-organized and analytical problem-solver with top strengths in communication and multitasking. Looking for a growth-oriented position with an established organization. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

1
1
year of professional experience

Work History

Golf Operations Manager

Tamarack Golf Club
Naperville, IL
01.2024 - Current
  • Performed regular inspections of equipment used by staff to ensure optimal performance.
  • Created marketing campaigns to boost revenue from existing customers as well as attract new ones.
  • Resolved customer complaints in a timely manner to maintain high levels of service quality.
  • Maintained accurate records of all transactions associated with the golf operation department.
  • Initiated cost saving measures throughout the organization while ensuring quality standards are met.
  • Identified and addressed areas of improvement in the golf operations program.
  • Cultivated relationships with members, guests, sponsors, and other stakeholders involved in the golf business.
  • Delegated work to staff, setting priorities and goals.

Operations Manager

North Central College
Naperville, IL
01.2024 - 05.2025
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Education

Bachelor of Arts - Sport Management

North Central College
Naperville, IL
05-2025

Skills

  • Golf rules expertise
  • Budget administration
  • Operations facilitation
  • Tournament operations
  • Scheduling and rostering
  • Golf course management
  • Tournament organization
  • Food and beverage management
  • Business development
  • Sales and marketing

Golf Captain at College of DuPage

  • Worked next to my Coach to establish good training plans
  • Worked with Coach On scheduling tournaments
  • Helped be a leader within the team

Timeline

Golf Operations Manager

Tamarack Golf Club
01.2024 - Current

Operations Manager

North Central College
01.2024 - 05.2025

Bachelor of Arts - Sport Management

North Central College
Elias Finazzo