Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elias Haney

Cullowhee,NC

Summary

Dynamic and results-oriented professional with a proven track record at Chick-fil-A, adept in sanitation practices and customer service. Excelled in reducing kitchen accidents through rigorous cleanliness, and skilled in coaching new staff, enhancing team performance. Demonstrates exceptional multitasking abilities and a commitment to maintaining high safety standards.


Experienced with food preparation, sanitation, and inventory management. Utilizes kitchen teamwork to ensure smooth operations and timely delivery of meals. Knowledge of maintaining cleanliness and adhering to safety standards in fast-paced environment.

Overview

4
4
years of professional experience

Work History

Back of House Team Member

Chick-fil-A
03.2022 - 08.2024
  • Followed food safety practices and sanitation guidelines.
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Maintained composure and work quality while under stress.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Assisted with training new BOH staff members on established processes and goals.

Lead Cashier

Lidl US
10.2021 - 01.2022
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
  • Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Warehouse Worker

GSM Services
07.2020 - 08.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Drove forklifts, pallet jacks and other equipment to move materials.

Education

Associate of Arts - Fine Arts

Gaston College
Dallas, NC
08-2023

High School Diploma -

Forestview Highschool
Gastonia, NC
05-2021

Skills

  • Cleaning procedures
  • Sanitation practices
  • Waste reduction
  • Cooking techniques
  • Food preparation
  • Temperature monitoring
  • Ingredient selection
  • Customer service
  • Kitchen equipment operation
  • Multitasking Abilities
  • Coaching and mentoring
  • Safe food handling

Timeline

Back of House Team Member

Chick-fil-A
03.2022 - 08.2024

Lead Cashier

Lidl US
10.2021 - 01.2022

Warehouse Worker

GSM Services
07.2020 - 08.2020

Associate of Arts - Fine Arts

Gaston College

High School Diploma -

Forestview Highschool
Elias Haney