Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elias Hernandez

Lombard,IL

Summary

Dynamic, results-driven professional with a robust background in sales, warehouse operations, delivery logistics, and team leadership. Consistently exceeds performance goals while effectively managing daily operations and providing exceptional customer service. Recognized for quick learning capabilities, strong communication, time management, and problem-solving skills. Eager to contribute energy and a strong work ethic to a progressive team environment.

Overview

7
7
years of professional experience

Work History

Delivery Associate

Amazon
06.2024 - 06.2025
  • Delivered packages efficiently and safely across daily routes
  • Loaded and organized delivery trucks for optimal performance
  • Followed itineraries and communicated with dispatch
  • Supported team members and helped maintain route consistency
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.

Assistant Manager

Finish Line
01.2023 - 05.2024
  • Oversaw sales floor, scheduling, and daily operations
  • Managed inventory, cash handling, and opening/closing procedures
  • Led sales initiatives and motivated team to meet targets
  • Trained new employees and maintained team performance
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Warehouse Associate / Forklift Operator

DSV
06.2020 - 11.2022
  • Operated forklifts and equipment for order picking and packing
  • Loaded trailers and managed shipment organization
  • Conducted inventory control and maintained stock accuracy
  • Followed safety protocols in a fast-paced warehouse
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.

Retail Sales Associate

Champs Sports
06.2018 - 05.2020
  • Provided personalized customer service and product recommendations
  • Processed transactions and maintained clean, organized displays
  • Supported team with inventory stocking and restocking
  • Contributed to sales goals and positive store environment
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Saint Patrick High School
Chicago, IL
01.2018

Business Major

Harper College
Palatine, IL

Skills

  • Customer service expertise
  • Logistics coordination
  • Communication & Leadership
  • Inventory & Order Management
  • Skilled in forklift operation
  • Effective time management
  • Cash management
  • Digital marketing strategy
  • Effective team engagement
  • Effective problem resolution
  • Organizational skills
  • Multitasking in Fast-Paced Environments
  • Flexibility in new environments
  • Loading and unloading
  • Efficient package handling
  • Proficient in GPS navigation
  • Deadline adherence
  • Retail and fashion
  • Critical thinking
  • Active listening

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Delivery Associate

Amazon
06.2024 - 06.2025

Assistant Manager

Finish Line
01.2023 - 05.2024

Warehouse Associate / Forklift Operator

DSV
06.2020 - 11.2022

Retail Sales Associate

Champs Sports
06.2018 - 05.2020

High School Diploma -

Saint Patrick High School

Business Major

Harper College

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Elias Hernandez