Elias Martinez
Salt Lake City,UT
Summary
Dynamic and adaptable professional with a proven track record at Dish Network Corp, excelling in customer service and system diagnostics. Demonstrated ability to exceed installation targets and streamline processes, enhancing customer satisfaction. Skilled in multitasking and critical thinking, with a commitment to professional growth and team collaboration.
Overview
6
6
years of professional experience
Work History
Dish Network Technician
Dish Network Corp
09.2021 - Current
- Provided exceptional customer support, following up post-installation to address any issues or concerns.
- Exceeded company targets for completed installations while consistently receiving positive feedback from clients.
- Assisted in inventory management, maintaining an organized stock of necessary tools and equipment for job completion.
- Streamlined the installation process for customers by utilizing effective time management skills.
- Sales experience on site.
Barista
Beans And Brews
05.2019 - 08.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma -
Taylorsville High School
Taylorsville, UT05-2016
Skills
- Multimeter usage
- System diagnostics
- Signal troubleshooting
- Cable installation
- Customer Service
- Problem-solving abilities
- Multitasking
- Reliability
- Critical Thinking
- Troubleshooting skills
- Team building
- Educating customers
- Professionalism
- Adaptability
Timeline
Dish Network Technician
Dish Network Corp
09.2021 - Current
Barista
Beans And Brews
05.2019 - 08.2021
High School Diploma -
Taylorsville High School
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