Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Elias Muhammad

Pine Bluff,AR

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.

Overview

3
3
years of professional experience

Work History

Solution Specialist

Mobilelinkusa
12.2023 - Current
  • Championed adoption of industry best practices within the organization, leading to improved efficiency and overall performance levels.
  • Managed complex projects from inception to completion, ensuring timely delivery while adhering to budget constraints.
  • Consistently exceeded sales targets by cultivating a deep understanding of client needs and positioning products as optimal solutions for their unique challenges.
  • Led regular meetings with internal teams to review progress against goals, address challenges, and devise effective strategies for success.

Assistant sales manager

Connectivity Source
08.2023 - 12.2023
  • Technical proficiency, Sales strategy and execution, Customer relationships management, Customer service, Time management, Training and development, Phone Communications.
  • Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
  • Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
  • Assisted sales team with completing customer transactions and managing issues.
  • Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.

Mobile Expert

Connectivity Source
06.2022 - 12.2023
  • Upsold phone, services, accessories, and other technical devices
  • Made outbound and inbound calls to prospective customers
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.

Lead Cook

Sonic Drive in
08.2021 - 02.2022
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Supervised line cooks to monitor food safety and order accuracy.
  • Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
  • Taught kitchen staff safety protocols and restaurant standards.

Education

High School Diploma -

Maumelle High School
Maumelle, Arkansas
01.2022

Skills

  • Active listening
  • Attitude anchoring
  • Customer experience
  • Above average typing skills and accuracy
  • Tech trends and Industry knowledge
  • Sales and Marketing experience
  • Customer Service Foundations
  • Data Entry
  • Product Knowledge
  • Business Analysis

Personal Information

Status: hireable

Timeline

Solution Specialist

Mobilelinkusa
12.2023 - Current

Assistant sales manager

Connectivity Source
08.2023 - 12.2023

Mobile Expert

Connectivity Source
06.2022 - 12.2023

Lead Cook

Sonic Drive in
08.2021 - 02.2022

High School Diploma -

Maumelle High School

Similar Profiles

CREATE PROFILE
Elias Muhammad