Hi, I’m
Elias Orza
Student
Rochester Hills,MI
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
years of professional experience
4
years of post-secondary education
Work History
O'conners Public HouseRochester Hills, Michigan
Foodrunner
09.2021 - 12.2022
Job overview
- Maintained energy and enthusiasm in fast-paced kitchen and bar environment.
- Developed and maintained courteous and effective working relationships.
- Worked by implementing cost-saving initiatives that addressed long-standing problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Chartwells Schools Dining ServicesRochester, MI
Dishwasher
01.2020 - 05.2020
Job overview
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or frying pan items used often by kitchen staff.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
Dollar TreeBelleville, Michigan
Store Clerk
01.2019 - 04.2019
Job overview
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Planned and implemented special events to bring in new customers and drive product sales.
- Answered questions about store policies and addressed customer concerns.
Oakland University Gender and Sexuality CenterRochester Hills, MI
Office Assistant
01.2019 - 04.2019
Job overview
- Produced high-quality communications for internal and external use.
- Provided clerical support, addressing routine and special requirements.
- Directed phone inquiries, answered customer questions and scheduled appointments.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Mcdonald'sLake Orion, MI
Food Service Worker
06.2018 - 08.2018
Job overview
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
Education
Oakland UniversityAuburn Hills, MI
Bachelor of Arts from Psychology
05.2018 - Current
Southern New Hampshire
Bachelor of Arts from Graphic Design
Skills
Teamwork and Collaboration
Additional Information
I identify as non-binary, and so I accept the use of any pronouns in a casual sense, but on-the-clock I would prefer she/her. I know some workplaces can be sensitive on these subjects and I hope to be hired into a workplace environment that is open and accepting of diversity.
Timeline
Foodrunner
O'conners Public House
09.2021 - 12.2022
Dishwasher
Chartwells Schools Dining Services
01.2020 - 05.2020
Store Clerk
Dollar Tree
01.2019 - 04.2019
Office Assistant
Oakland University Gender and Sexuality Center
01.2019 - 04.2019
Food Service Worker
Mcdonald's
06.2018 - 08.2018
Oakland University
Bachelor of Arts from Psychology
05.2018 - Current
Southern New Hampshire
Bachelor of Arts from Graphic Design
10.2020
Similar Profiles
Kristen SweeneyKristen Sweeney
Director of Operations at Rivertowne Public House & King Street Public HouseDirector of Operations at Rivertowne Public House & King Street Public House
Abigail BinneyAbigail Binney
General Bar Assistant at The White Gate Public house MirfieldGeneral Bar Assistant at The White Gate Public house Mirfield
Oli WelshOli Welsh
Waitress at The Red Dog Public House and RestaurantWaitress at The Red Dog Public House and Restaurant
Lincoln J. HooverLincoln J. Hoover
Founder at Landon Leighton Memorial ScholarshipFounder at Landon Leighton Memorial Scholarship
Ali HamadeAli Hamade
Shift Manager at Pita WayShift Manager at Pita Way