Elias Romero
Fairfield,CA
Summary
Proven track record in enhancing customer satisfaction and efficiently managing tasks, demonstrated during my tenure at Walmart and Loves travel stop . Skilled in customer service and multitasking, I excel in fast-paced environments, ensuring accuracy and attention to detail. Achieved significant improvements in order fulfillment, leveraging problem-solving abilities and excellent communication to exceed customer expectations.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
02.2022 - 07.2024
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Arbys
Loves Travel Stop
02.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Fairfield High School
Fairfield, CA06.2021
Skills
- Customer Service
- Attention to Detail
- Reliability
- Multitasking Abilities
- Excellent Communication
- Task Prioritization
Timeline
Online Grocery Associate
Walmart
02.2022 - 07.2024
Arbys
Loves Travel Stop
02.2021 - 02.2022
High School Diploma -
Fairfield High School
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