Elias Valladares
Summary
Demonstrated experience in both personal injury and med-legal field, while also striving for the upmost best customer-client relations. Committing to learning and adapting quickly in any fast-paced environment and contributing positively to team dynamics.
Overview
5
5
years of professional experience
Work History
Case Manager Coordinator
Law Offices of Eslamboly Hakim
Beverly Hills, CA
08.2024 - 04.2025
- Directly served as team leader for Case Manager, Case Manager Assistant and Intake Department.
- Reviewed all case manager and assist. case manager preparation of legal documents such as LOR's, client letters, medical/medicare filings, SR 1/19 forms, police report requests, etc.
- Worked with CM and CMA in overseeing and approving treatment for clients, ranging from initial treatment to injections.
- Reviewed all new sign ups and ensured accurate DOL & SOL with clients; opened all cases via in house intake app and Filevine.
- Served as main customer service liaison for clients with complaints or issues.
- Provided executive clerical and administrative tasks for main attorney such as sub-in/sub-out, drop cases and insurance company inquiries.
- Fully trained as personal injury premises case manager; familiar with Filevine data base.
Medical Records Specialist
Law Offices of Eslamboly Hakim
Beverly Hills, CA
09.2023 - 08.2024
- Responsible for records request of all client medical records for all pre-litigation and litigation personal injury cases.
- Assisted main attorney, associate attorneys and demand department with in-depth analysis of medical and billings records for negotiation purposes.
- Handled all client inquires on case status regarding medical file preparation; provided same service to insurance companies.
- Worked closely with medical facilities and lien based doctors to ensure rapid communication and delivery of records.
- Oversaw additional client treatment and assisted clients with any health related matters.
- Assisted attorney with review of key dates such as confirming DOL and SOL via medical records.
Practice Manager
California Medical Evaluators
Santa Monica, CA
01.2023 - 09.2023
- Oversaw daily logistical operations of 13 CME office flagships and 40+ third party locations across all of California.
- Assisted Practice Manager II department with all scheduling requests while also providing daily evaluation preparation including confirming applicants, interpreter services and prior record upload.
- Utilized Salesforce to assist with review of medical records, cover letters, declarations, supplemental reports and medical prescriptions.
- Fostered strong relationships with WC attorneys and insurance providers, promoting seamless communication and collaboration throughout the evaluation process.
- Became an official company bilingual service specialist assisting Spanish speaking clients to secure appointment attendance and provide information on evaluation as needed.
Evaluation Support Staff
California Medical Evaluators
Santa Monica, CA
05.2022 - 01.2023
- Worked with executive team and field managers assisting in all company requests included but not limited to booking travel accommodations, organizing luncheons, and mailing out medical supplies, etc.
- Assisted office manager with purchasing office supplies, managing invoices, tracking inventory, handling deliveries, prepping HQ conference room, and record pick ups.
- Oversaw production of 300-400 QME appointment notifications on a weekly basis sent out to applicants, attorneys and insurances.
- Data entry specialists of QME medical records, cover letters, declarations and supplemental report documents; served as custodian of records processing 10-20 weekly subpoena records requests.
Academic Tutor
Rose's Tutoring
Los Angeles, CA
03.2021 - 06.2022
- Provided specialized educational support to students ranging from 3rd grade to high school seniors, primarily in History, English, Writing and Reading Comprehension.
- Collaborated with families to tailor support plans, ensuring alignment with each student's individual learning goals.
- Developed creative lesson plans that catered to diverse learning styles, enhancing overall student understanding.
- Served as a liaison between student's family and teachers in order to stay up to date with each class syllabus.
Test Proctor (Seasonal)
Schlesinger Group
Culver City, CA
04.2021 - 09.2021
- Administered market research cognitive exams; conducted 50+ tests, ensuring accurate data collection.
- Provided exceptional customer service, addressing participant inquiries and facilitating a welcoming testing environment to a wide test taking demographic.
- Organized local marketing events to ensure testing rates were delivered to hiring company.
Registration Specialist (Seasonal)
360 Campaign Consulting
Long Beach, remote
03.2020 - 11.2020
- Facilitated voter registration for 1000+ individuals, ensuring accurate data entry and compliance with state regulations.
- Conducted quality checks on voter registration forms, enhancing accuracy and reliability of information submitted.
- Called anywhere from 100-150 people daily to directly verify all information was correct on their forms; assisted with mistakes.
- Provided bilingual over the phone outreach across the US for various state propositions.
Education
M.A. - History
Cal State University, Long Beach
Long Beach, CA01.2022
B.A. - History
Cal State University, Long Beach
Long Beach, CA01.2019
Skills
- Customer Relations
- Bilingual - Spanish
- Filevine database
- Team leadership
- Case management
Timeline
Case Manager Coordinator
Law Offices of Eslamboly Hakim
08.2024 - 04.2025
Medical Records Specialist
Law Offices of Eslamboly Hakim
09.2023 - 08.2024
Practice Manager
California Medical Evaluators
01.2023 - 09.2023
Evaluation Support Staff
California Medical Evaluators
05.2022 - 01.2023
Test Proctor (Seasonal)
Schlesinger Group
04.2021 - 09.2021
Academic Tutor
Rose's Tutoring
03.2021 - 06.2022
Registration Specialist (Seasonal)
360 Campaign Consulting
03.2020 - 11.2020
M.A. - History
Cal State University, Long Beach
B.A. - History
Cal State University, Long Beach