Elibeth Martinez
New York,NY
Summary
Accomplished Crew Trainer at McDonald's Restaurant, adept in employee training and customer service. Excelled in mentoring junior staff, enhancing team performance and food safety through active listening and leadership. Demonstrated proficiency in cash handling and sanitation, setting a high standard for operational excellence.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
02.2020 - 06.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
Education
Colegio Uneviano
Dominican Republic06.2019
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Active Listening
- Cleaning and sanitation
- Opening and closing procedures
- Dress Code Enforcement
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Crew Trainer
McDonald's Restaurant
02.2020 - 06.2024
Colegio Uneviano
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