Eliejah McGee
Leonia
Summary
Dynamic and results-driven Sales Manager with over 7 years of experience in driving revenue growth, managing high-performance sales teams, and building lasting relationships with clients. Proven track record of exceeding sales targets, with over $10 million in sales revenue generated. Skilled in domestic and international sales, managing customer expectations, overseeing invoicing processes, and organizing trade shows. Expertise in identifying and capitalizing on new business opportunities, leading to expanded market reach and increased profitability.
Overview
8
8
years of professional experience
Work History
Account Manager, Inside Sales
Myle Vapor
03.2019 - Current
- Cultivated long-lasting partnerships with clients by consistently exceeding expectations and delivering exceptional service.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Updated accounts and maintained long-term relationships with clients.
- Expanded client base through targeted prospecting and effective lead generation efforts.
- Surpassed sales goals by 10% annually with implementation of diverse sales tools and strategies.
- Effectively resolved escalated client issues in a timely manner while maintaining positive working relationships.
- Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
- Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
- Consistently maintained high levels of client satisfaction through proactive communication and prompt problem resolution.
- Delivered informative product demonstrations to prospective clients, showcasing the value of our offerings in meeting their specific needs.
- Collaborated closely with cross-functional teams to ensure seamless service delivery for clients.
- Implemented successful sales campaigns that attracted new customers and increased overall business profitability.
- Developed and implemented sales strategies to increase revenue.
- Maintained a high level of product knowledge, enabling confident and informed sales presentations to potential clients.
Walmart Online Store Manager
Walmart
02.2017 - 01.2019
- Addressed customer concerns promptly, resolving issues efficiently to maintain high satisfaction ratings.
- Provided superior and individualized customer service.
- Led a team of customer service representatives, providing coaching, training, and support to deliver exceptional customer experiences.
- Managed inventory levels to ensure timely fulfillment of customer orders and reduced stockouts.
- Enhanced site search functionality for easier product navigation and better user experience.
Education
Bachelor of Arts - Communications
William Paterson University of New Jersey
Wayne, NJ05-2018
High School Diploma -
Tenafly High School
Tenafly, NJ06-2013
Skills
- Salesforce CRM
- Microsoft Office Suite (Excel, Word, PowerPoint)
- SAP (Sales and Invoicing Modules)
- Google Workspace
- Client Relationship Management
- Negotiation & Closing Skills
- Invoicing & Account Management
- Market Research & Analysis
Timeline
Account Manager, Inside Sales
Myle Vapor
03.2019 - Current
Walmart Online Store Manager
Walmart
02.2017 - 01.2019
Bachelor of Arts - Communications
William Paterson University of New Jersey
High School Diploma -
Tenafly High School
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