Nicole Davis
New Braunfels,United States
Summary
Personable Inside Sales Representative focused on increasing sales through intentional customer outreach & creating rapport, while building & maintaining productive business relationships. Works effectively unsupervised, quickly masters new skills, has a strong worth ethic and drive. Leads by example with integrity, empathy, creativity, and grit. 'Push yourself just a little harder than you want and give a "Side of Extra"; the outcome will be worth it.' Serves others and builds trust within relationships and is creative at facing challenges from different angles. Helps others see their value and encourages them to get out of their comfort zone.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager, Inside Sales
Dell Technologies
Remote, TX
01.2022 - Current
- Manage and maintain over 135 Medium Business accounts in the commercial and public sector, selling Dell Technologies' entire portfolio
- Build and maintain relationships through phone call, email, Teams, Zoom, and Vidyard to provide top-tier customer service
- Lead meetings with data center, services, networking, software, and other specialists to cross-sell and upsell to clients
- Educate customers on new products and services in our portfolio
- Contact whitespace and zero spend accounts to help drive revenue
- Analyzed customer data to identify potential sales opportunities
- Maintained client accounts and updated CRM system with relevant information
- Resolved customer disputes and complaints in a timely manner
Owner/General Conactor/Pool Builder
Complete Solutions, LLC
New Braunfels, TX
07.2019 - 02.2022
- Maintained relationships with existing clients by providing superior customer service
- Implemented quality assurance processes to ensure product excellence
- Developed detailed plans for the installation of pools based on customer preferences and specifications
- Performed demanding physical work over extended periods and modeled positive attitude
- Installed pumps, filters, heaters, skimmers, drains and other necessary equipment for pools
- Installed tile and stone masonry
- Remodeled and renovated structures
Independant Representative
Premier Designs Jewelry
New Braunfels, TX
12.2013 - 12.2020
- Developed promotional materials such as brochures, flyers, ads for marketing campaigns and advertised products through social media platforms such as Facebook, Twitter, Instagram
- Coached new representatives to meet and exceed their goals
- Demonstrated product features and benefits to potential customers
- Generated leads by attending conferences, trade shows and other industry events
Education
Some College (No Degree) -
University of Phoenix
Tempe, AZSome College (No Degree) -
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZUnited States Army
Military Police
Skills
- Pipeline Management
- Relationship Building
- Teamwork and Collaboration
- Account Management
- Acquisition
- Salesforce CRM
- MS Office
- Self Motivation
- Time Management
- Active Listening
- Attention to Detail
- Integrity
Accomplishments
- OEM Champion
- CP&D Champion
- Modern Selling Champion
- Vidyard Champion
- Quarterly Sales Contests Recipient
- MB Passport Program Leader
- Top Newcomer for first Quarter in Strategic
- 100% Club in Strategic
Certification
- Windows 11 Pro 2022 Accreditation
- Dell ISG Gold and Platinum training
- Sandler Training
- Inside Sales Excellence Academy Graduate
Timeline
Account Manager, Inside Sales
Dell Technologies
01.2022 - Current
Owner/General Conactor/Pool Builder
Complete Solutions, LLC
07.2019 - 02.2022
Independant Representative
Premier Designs Jewelry
12.2013 - 12.2020
Some College (No Degree) -
University of Phoenix
Some College (No Degree) -
Maricopa Community Colleges - Estrella Mountain Community College
United States Army
Military Police
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