Eliel Ngandu
Worldwide Flight Service
Seattle
1
Certification
9
years of professional experience
Aviation professional with strong motivation in airport operations, ramp management, safety, and stakeholder coordination in high traffic airports. Proven experience in assisting aircraft movements while being compliant with the FAA, TSA, and airport operating procedures. Experienced in conducting operational analysis and performance tracking with increasing knowledge in airport facilities, airside design, and aviation projects coordination. Presently pursuing a Bachelor of Science in Aeronautical Science degree with an Associate of Aviation Management and certifications in airport facilities design. Looking forward to applying analytical, organizational, and communication skills to airport planning and aviation consulting initiatives.
Work History
Airport Operations Agent
5 MonthsRamp Agent Supervisor
2 Years 6 Months- Supervised daily ramp operations for the safe, effective, and timely aircraft turnaround in compliance with TSA, FAA, airport safety regulations, and compliant aircraft movements while coordinating with multiple stakeholders, mirroring the program management and cross department collaboration.
- Directed ramp operations by setting expectations, communicating proactively, and holding team members accountable to provide ontime, safe, and efficient aircraft turnaround.
- Managed and directed ramp operations to ensure safe, on-time aircraft handling, baggage transfer, and equipment operation in compliance with TSA and airline regulations.
- Led safety briefings, enforced operational procedures, and applied continuous improvement strategies aligned with federal and airport regulations, supporting the Port's need for strong regulatory awareness and decision-making.
French Tutor
1 Year 4 Months- Coordinate scheduling and lesson planning for 20 or more students per semester to maximize instructional time and resource usage.
- Led students through formalized courses with an emphasis on comprehensibility, uniformity, and accountability.
- Conducted testing to identify areas for improvement, implemented corrective action, and rewarded achievement to preserve motivation and productivity.
Student Peer Mentor
11 Months- Utilized digital platforms for virtual lessons, communication, and progress feedback, demonstrating readiness to leverage digital forums, and outreach tools to inform and engage the public.
- Used Microsoft Excel and Word to track mentoring progress, examine engagement trends, and provide brief, data-informed feedback to inform development and accountability.
- Served a diverse peer community via active communication and coaching.
- Fostered awareness and compliance with institutional policies, in support of a safe, inclusive, and high-performance culture.
- Applied proactive problem-solving techniques, adaptability, and situation sense qualities essential for guaranteeing management of varied stakeholders within changing operational landscapes.
Assistant Teacher
7 Months- Trained lead teachers to instruct classes of 20-30 students, developing organized learning settings, and ensuring continual adherence to academic policy.
- Guided and coached students using organized, compliance-based techniques, building awareness and responsibility akin to station-level safety training.
- Consequently, I repeatedly monitored performance, provided constructive feedback, and recognized improvement to foster motivation and continued compliance with expectations.
- Actively communicated to ensure all learners met established expectations, showcasing leadership, and adaptability in a high-stress work environment.
Ramp Supervisor
3 Years 8 Months- Coordinate all activities on the apron for arriving and departing aircraft.
- Ensure the safe positioning of aircraft (guidance, chocking, and marking).
- Supervise the loading and unloading of baggage, cargo, and mail.
- Verify the proper distribution of loads (weight and balance).
President of Student Union
2 Years 7 Months- Represent students to the administration and defend their interests.
- Coordinate and lead the activities and projects of the student association.
- Organize and chair student committee meetings.
- Promote communication between students and academic authorities.
Education
Bachelor of Science (B.S.) - Aeronautics/Aviation/Aerospace Science and Tech Candidate
Associate of Science - Aviation Technology: Aviation Management
High School Diploma
Skills
Airport Operations & Aviation Industry Knowledge
Data Analysis and Performance Reporting
Airport Planning and Infrastructure Fundamentals
Project Coordination and Organizational Skills
FAA
TSA
and Regulatory Compliance Knowledge
Microsoft Excel
Word
and PowerPoint Proficiency
Stakeholder Management and Cross-Functional Collaboration
Research
Data Collection
and Analytical Skills
Process Improvement and Problem-Solving
Technical Writing and Communication Skills
Certification
- Advanced Customer Relationship Management
- Airport Construction
- Airport Infrastructure Development
- Airside Facility Planning
- Excel and Copilot Fundamentals
- Introduction to Process Safety and Risk Analysis
- Landside Facility Planning
- Leading Teams: Developing as a Leader
- Project Management
- Work Smarter with Microsoft Word
- Aviation Operations Management
- Campus Life Leadership Award
- Basic Aviation Knowledge
- Unmanned Aerial Vehicles Cybersecurity (CompTIA+)
- Six Sigma Green Belt Specialization
LANGUAGES
French - Native
English - Bilingual
Spanish - Beginner
Timeline
Airport Operations Agent
Worldwide Flight Service
01.2026 - CurrentRead More
French Tutor
Green River Community College
03.2023 - 07.2024Read More
Student Peer Mentor
Green River Community College
08.2022 - 07.2023Read More
Ramp Agent Supervisor
Worldwide Flight Service
01.2022 - 07.2024Read More
Assistant Teacher
Bellevue College
05.2021 - 12.2021Read More
Ramp Supervisor
Congo Airways
01.2017 - 09.2020Read More
President of Student Union
Complexe Scolaire Bellevue
01.2017 - 08.2019Read More
Complexe Scolaire Bellevue
High School Diploma
Read More
Green River College
Associate of Science from Aviation Technology: Aviation Management
Read More
Green River College
Bachelor of Science (B.S.) from Aeronautics/Aviation/Aerospace Science and Tech Candidate
Read More