William Bowersox

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• Ensured compliance with federal aviation regulations CFR Part 139 through diligent adherence to guidelines governing all aspects of airport management.
• Conducted thorough security checks to safeguard airport facilities, employees, and passengers from potential threats.
• Supported incident management efforts, contributing to swift resolution of issues and minimizing disruptions to airport operations.
• Collaborated with airline partners to maintain positive relationships and ensure seamless coordination of activities.

• Gained completion of UMAX software system over a 3-month training class
• Have been selected to report to Field services department for a dispatch position, once the go live date for UMAX has been implemented
• Gained knowledge from assisting other departments including Energy Audit, Walk-In Facility, Parking Ambassador, and Star-Metro department.

• Direct and coordinate operations at Shiver Carts LLC
• Overseeing multiple departments and locations
• Duties and responsibilities include formulations policies, managing daily operations, and planning the use of materials
• I oversaw hiring personal, purchasing/inventory, administrative service and profit and loss
• I have grown Shiver carts from a startup business new to the Tallahassee area, into a very profitable location for the company.

• Contracted through the Florida Department of Emergency Management, I monitored staff on site during production activities for safety procedures comply
• Kept records of production available to management for evaluation
• Trained new employees by relaying information on company procedures, safety requirements, and delivered constructive criticism upon completion of job tasks.

• As operations supervisor, my duties included supervising a shift of line service professionals from day-to-day operations; including fuel operations, customer contact, airport management
• My duties also include maintaining company social media, attending Chamber of Commerce meetings through the city of Tallahassee, and overall operations of the facility of Million Air Tallahassee.

• Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
• Streamlined refueling processes for increased efficiency and reduced downtime between flights.
• Handled hazardous materials according to regulations, protecting personnel and the environment from potential harm.
• Maintained a clean and organized ramp area, promoting a safe working environment for all team members.