Elier Garcia
Brunswick
Summary
Hospitality professional with thorough understanding of event and banquet operations, ready to contribute to dynamic team. Known for delivering seamless service and maintaining positive guest experience during high-pressure events. Reliable team player who adapts quickly to changing demands and ensures smooth operations through attentive service and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Banquet Bartender and Server
Sea Island Company
Brunswick, GA
01.2021 - 01.2022
- Provided exceptional service to guests during banquets and special events, ensuring a memorable dining experience
- Efficiently set up banquet rooms according to event specifications, including table arrangements, decorations, and audiovisual equipment
- Assisted in the coordination of event logistics, such as guest seating plans and menu selections
- Adhered to company policies regarding dress code, grooming standards, punctuality, and attendance
- Served an average of 100+ guests per shift with high levels of customer satisfaction based on feedback surveys
- Trained new banquet servers on proper serving techniques and company procedures
- Implemented efficient inventory management system for beverage supplies resulting in reduced waste by 13%
- Demonstrated excellent time management skills by efficiently serving multiple courses to large groups
- Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
- Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
- Collaborated with management on pricing strategies based on market trends and competitor analysis
Stewarding assistant supervisor
Sea Island company
Saint Simmons, GA
01.2020 - 01.2021
- Followed all safe working practices
- Supervised a team of XX stewards, ensuring efficient and timely completion of tasks
- Trained new stewards on proper handling and storage of kitchen equipment, resulting in a decrease in equipment damage by XX%
- Performed regular inspections to identify areas requiring maintenance or repairs, promptly reporting issues to the facilities department
- Maintained accurate records of stewarding activities such as dishwashing cycles, chemical usage, and equipment maintenance
- Conducted performance evaluations for stewards, providing feedback on strengths and areas for improvement
- Created schedules for stewarding staff based on anticipated workload and business demands while optimizing labor costs
- Collaborated with purchasing department to source cost-effective suppliers for cleaning chemicals and other stewarding materials without compromising quality standards
- Managed budgetary constraints by monitoring expenses related to stewarding operations such as cleaning supplies or equipment repairs
Labor/construction
Elite Mainframe solutions corp
Orlando, FL
- 01.2020
- Performed physical labor tasks such as lifting, carrying, and moving heavy objects
- Operated various tools and equipment to complete assigned tasks efficiently
- Assisted in the construction of buildings by following blueprints and instructions from supervisors
- Followed all safety protocols and procedures to prevent accidents or injuries on the job site
- Demonstrated strong attention to detail when measuring, cutting, and installing materials accurately
- Adapted quickly to changing priorities or project requirements without compromising quality of workmanship
- Ensured compliance with building codes, regulations, and safety guidelines at all times during construction activities
Covid screener
Grace pharmacy
Kissimmee, FL
01.2019 - 01.2020
- Engaged with patients in a professional matter
- Performed COVID 19 test
- Read the result and send the results to the customer via email in an efficient matter.
- Handled cash payments for test
- Followed HIPPA regulations with patient’s information
- Followed all safety guidelines
- Maintained accurate documentation of patient information including medical history, treatments provided, and any changes in condition
- Demonstrated excellent communication skills by effectively relaying important information between patients, families, doctors, and other healthcare professionals
- Maintained a clean and organized environment for optimal infection control; regularly sanitized surfaces, equipment, and personal belongings
Education
High School Diploma -
Chancery
Orlando, FL01.2021
Skills
- Bilingual (English/Spanish)
- Customer service experience
- Strong organizational skills
- Problem solving skills
- Ability to work in a fast-paced work environment
- Proven written communication skills
- Proven verbal communication skills
- Proven ability to maintain a positive attitude
- Ability to manage multiple tasks with attention to detail
- Efficient multitasking
- Alcohol safety regulations
- Adaptable work style
Timeline
Banquet Bartender and Server
Sea Island Company
01.2021 - 01.2022
Stewarding assistant supervisor
Sea Island company
01.2020 - 01.2021
Covid screener
Grace pharmacy
01.2019 - 01.2020
Labor/construction
Elite Mainframe solutions corp
- 01.2020
High School Diploma -
Chancery