ELIER REY

• Support multiple field-based teams of Renovation Project Managers across multiple markets (Arizona, Texas and Idaho) by scheduling and coordinating over 1,600+ work orders, 500+ inspections and 4,500+ maintenance visits
• Monitor, measure, and drive metrics performance through the use of analytical reports achieving internal and external Service Level Agreements (SLAs)
• Leading a 2.6+ million project to improve home quality and repair any functional items blocking resale opportunities for our inventory of homes in Phoenix, Arizona (4.2 million project projection total)
• Create, organize, propose and implement new processes to create new standards and improve organizational efficiency of home quality (increased maintenance completed on-time by 46% in my markets)
• Triage escalation issues for homes that are listed by dispatching vendors and managing repairs to resolution as they arise via JIRA ticketing system including HOA violations (completing 99% of home issues on time)
• Supervise geographical indicators and strategize capacity distribution among Vendor Managers/trade partners
• Identify opportunities to utilize personalized development leadership approach by coaching and training 7 new
• Home Operations Coordinators and 5 contract workers (Leadership Development Certification from Opendoor)

• Managed 4 residential construction projects for custom single-family homes while overseeing project budgets ranging from $300-$600k and conducted vendor negotiations to reduce cost by 12%
• Monitor performance of full-time employees, contractors and subcontractors on-site
• Worked closely with State, Local and specialty agencies for all permitting and code compliance
• Conduct on-site meetings with both client and vendors throughout the lifecycle of the project
• Managed the purchasing department by resolving issues pertaining to invoicing and payment disbursal
• Prepared subcontractor cost budget and conducted audit preparation, served as liaison during all audit phases
• Achieved target goals, monthly savings, cost avoidance, production inventory and subcontractor costs
• Identified cost saving measures, in one instance saving $20,000 by switching lumber vendors
• Documented all purchasing and supply collateral in order to continuously follow the business operations structure
• Reviewed and processed sub-contractor change orders including updating project schedules and milestones

• Generated new group sales by targeting and developing relationships with business corporations, non-profits, schools and other organizations withing but not limited to Seattle, Washington
• Acquired new business through prospecting and making an average of 75-100 outbound calls on a daily basis, while managing existing accounts
• Created new group programs and events that increase sales opportunities and overall group tickets/revenue
• Consistently secured new accounts resulting in a 30% increase in month-to-month revenue
• Created and executed a multi-faceted prospecting plan through cold-calling, B2b calls, email, leveraging personal networks and following up with generated leads
• Managed day-to-day communications with my clients, maintaining accurate and detailed records of all current accounts and prospects in CRM systems

• Responsible for the sponsorship activation during pregame, halftime and media timeouts
• Collaborated with partnered clients to increase fan engagement through social media channels
• Coordinated pre-game activities for Copa de Diversion nominated Viñeros de Tri City MiLB selected games
• Managed the press box operations including the message center with the P.A
• Script, on-field promotions and team line-ups

• Coordinated all game day events and all WSU home sporting events (Football, Men's/Women's Basketball, Baseball and Track and Filed
• Experienced with D1 collegiate athletic NCAA rules and regulations
• Coordinated game-day schedule including assigning student staff responsibilities and execution of Fan Experience at home events

MAIN RESPONSIBILITIES

• Overseeing player/team registration for tournaments and events
• Pre event logistics - banners, tables, field of play setup
• Managed 20 individuals on the day of the event - set up, clean up.