Elieth Rosario
Fredericksburg,VA
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
7
7
years of professional experience
Work History
Supervisor
UPS Warehouse
11.2021 - Current
- Manage, plan, coordinate, and direct all allocated staff
- Develop a linehaul with dispatch to effectively and efficiently move products to destinations within UPS company requirements
- Execute corporate and individual goals by using leadership and analytical skills
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Boosted team performance by developing customer service training materials and conducting service training
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Observed packing operations to verify conformance to specifications
- Maintained database systems to track and analyze operational data
- Collected, arranged, and input information into database system
- Helped meet changing demands by recommending improvements to business systems or procedures
Shift leader
McDonald's
09.2020 - 03.2021
- Managed staff, guaranteed customer satisfaction, oversaw business operations, and resolved conflicts during the shift
- Also stocked/documented inventory, balanced cash registers, and organized activities to promote efficiency and customer service skills among employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Trained new employees and delegated daily tasks and responsibilities
- Completed daily financial activities and prepared weekly reports for management to inform decision-making
Shift Leader
McDonald's
03.2017 - 06.2020
- Managed staff, guaranteed customer satisfaction, oversaw business operations, and resolved conflicts during the shift
- Also stocked/documented inventory, balanced cash registers, and organized activities to promote efficiency and customer service skills among employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Trained new employees and delegated daily tasks and responsibilities
- Scheduled staff shifts to secure adequate coverage and productive workflows
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
Education
High School Diploma -
Attleboro High School
Attleboro, MA06.2018
Skills
- Attentiveness
- Punctual and reliable
- Ability to work as a part of a team
- Flexibility
- Great physical stamina
- Excellent verbal and written communication
- Ability to anticipate and solve problems
- Excellent organization skills and attention to detail
- Proficient with data entry
- Team leadership
- Goal setting
- Maintain required compliance
- Performance tracking and evaluation
- Employee development
- Data Analytics
- Staff Development
- Financial Management
- Complex Problem-Solving
Languages
English
Portuguese
Spanish
Timeline
Supervisor
UPS Warehouse
11.2021 - Current
Shift leader
McDonald's
09.2020 - 03.2021
Shift Leader
McDonald's
03.2017 - 06.2020
High School Diploma -
Attleboro High School
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