Eliezer Peguero
YORK,PA
Summary
Highly accomplished Senior Project Manager with over 20 years of experience driving complex, high-stakes application development within the financial sector. Proven expertise in leading cross-functional teams to develop and maintain core banking solutions, with specialized focus on Visa/MasterCard exchange analysis, transaction processing, and IBM mainframe environments (COBOL, JCL, DB2). Expert in bridging technical, in-depth data analysis with strategic business goals, consistently delivering secure, high-availability, and regulatory-compliant solutions on time and within budget.
Overview
21
21
years of professional experience
Work History
Senior Project Manager | IBM Systems
IB Systems SRL
Santo Domingo, Dominican Republic
01.2008 - 04.2023
- Led cross-functional teams to deliver complex projects on time and within budget.
- Developed project plans, defining scope, deliverables, and timelines for successful execution.
- Implemented risk management strategies to mitigate potential project challenges and ensure continuity.
- Streamlined communication processes between stakeholders to enhance collaboration and decision-making.
- Designed and developed end-to-end systems for credit card digitization, issuance, delivery, and activation using IBM i technologies.
- Built secure card activation modules integrated with core banking and external processors.
- Developed high-volume batch and online programs in RPGLE Free and CL to support daily banking operations.
- Implemented DB2 databases, stored procedures, and optimized SQL queries for performance and reliability.
- Automated card distribution workflows, reducing processing time and operational errors.
- Collaborated with operations, security, and compliance teams to ensure PCI and banking standards.
- Maintained and enhanced legacy AS400 applications while modernizing processes for scalability.
- Provided production support, troubleshooting, and root-cause analysis for critical banking systems.
- Analyzed project performance metrics to identify areas for improvement and drive strategic initiatives.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Interchange Analyst Visa and Mastercard Dispute
Banco Leon
Santo Domingo
06.2002 - 01.2008
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Enhanced report accuracy, conducting thorough data audits on regular basis.
- Increased customer satisfaction by analyzing feedback and implementing necessary changes.
- Streamlined data collection methods to improve speed and accuracy of analysis.
Education
Bachelor of Science - Computer Science
Universidad Adventista Dominicana
Monseñor Nouel, Dominican Republic11-2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Problem resolution
Timeline
Senior Project Manager | IBM Systems
IB Systems SRL
01.2008 - 04.2023
Interchange Analyst Visa and Mastercard Dispute
Banco Leon
06.2002 - 01.2008
Bachelor of Science - Computer Science
Universidad Adventista Dominicana