Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

Elijah Benka-Davies

Harrisburg,PA

Summary

Dedicated to a career helping people with strong problem-solving skills and comfortable working with a diverse population. Strong communication skills and easily able to establish rapport. Dependable retail sales professional. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Clerk

PA Liquor Control Board
05.2023 - 08.2023
  • Assisted customers by finding items quickly to boost store satisfaction rates during peak summer sales time.
  • Kept front check out area clean and organized for efficient service.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Processed payments and returns with accuracy and efficiency.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.

Team Member

STAUFFERS OF KISSEL HILL
05.2022 - 08.2022
  • Front store worker who assisted customers with purchases of mulch, trees and other garden items
  • Worked with delivery drivers to coordinate and drop off completed orders
  • Received certification and operated fork-lifts to move items in garden center.
  • Aided customers in making purchases and provided plant knowledge in a courteous manner.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Driver Helper

UNITED PARCEL SERVICES
11.2021 - 01.2022
  • Assisted driver by completing a variety of tasks including loading and unloading trucks and delivery of packages in a fast-paced environment.
  • Coordinate with colleagues to timely deliver packages, efficiently and professionally in all types of weather
  • Demonstrate courteous and polite attitude while completing daily tasks and handing customer complaints.
  • Displayed very good communication and customer service skills.
  • Exhibited good attendance, work habits, and willingness to learn job functions.

Delivery Driver

DOOR DASH
12.2020 - 05.2021
  • Completed timely delivery of food and snacks in excellent condition while being courteous and friendly to consumers.
  • Communicated with customers to keep them up to date with their orders while navigating busy roads and diverse weather conditions.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.

Education

Associates in Arts and Social Science - Sociology

HARRISBURG AREA COMMUNITY COLLEGE
HARRISBURG, PA
12.2022

Skills

  • Product Merchandising
  • Collaboration and Teamwork
  • Customer Service
  • Accurate Money Handling

Certification

  • Certified Forklift Driver
  • Red Cross First Aid and Babysitter Training - The Friendship Center, Harrisburg PA

Community Service

  • Volunteer at Hanna Pantry
  • Former Boy Scout
  • Member of Tree of Life Lutheran Church

Timeline

Sales Clerk

PA Liquor Control Board
05.2023 - 08.2023

Team Member

STAUFFERS OF KISSEL HILL
05.2022 - 08.2022

Driver Helper

UNITED PARCEL SERVICES
11.2021 - 01.2022

Delivery Driver

DOOR DASH
12.2020 - 05.2021

Associates in Arts and Social Science - Sociology

HARRISBURG AREA COMMUNITY COLLEGE

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Elijah Benka-Davies