- spending time with my children and grand children
- cuddling up with my pets
- going on walks
- working on helping with the over population of stray/feral animals
- being a mom
- gardening
Miranda Fisher
Charleston,WV
Summary
Dynamic sales professional with a proven track record at Charleston Cut Flower Company, excelling in customer service and relationship building. Skilled in cash register operation and merchandising, I consistently enhanced the shopping experience, driving repeat business and achieving sales targets through effective communication and product recommendations.
Experienced with customer service, inventory management, and sales transactions. Utilizes strong communication skills to assist customers and resolve issues. Knowledge of retail operations and maintaining clean, organized store environment. Professional animal care specialist with strong background in maintaining high standards of cleanliness and animal welfare. Proven ability to work collaboratively in team settings and adapt to changing needs. Skilled in handling, feeding, and monitoring animals, ensuring safe and comfortable environment. Reliable and results-focused, consistently delivering quality care and support. Diligent [Desired Position] with solid background in animal care. Proven track record in maintaining clean and safe kennel environments and providing compassionate care to animals. Demonstrated ability in handling various breeds and sizes while ensuring their health and well-being through proper feeding and exercise routines.
Overview
6
6
years of professional experience
Work History
Sales Clerk
CHARLESTON CUT FLOWER COMPANY
CHARLESTON,WV
02.2025 - Current
- Assisted customers with product inquiries and transactions to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate processing of sales.
- Organized merchandise displays to promote visibility and attract customer attention.
- Maintained cleanliness and organization of sales floor to support operational efficiency.
- Count merchandise inventory and make sure there;s enough product until the next truck/shipment
- Handled inventory management tasks, including restocking shelves and tracking product availability.
- Collaborated with team members to achieve daily sales targets through effective communication.
- Engaged with customers to provide exceptional service and resolve complaints promptly.
- Learned store policies and procedures quickly to ensure compliance in daily operations.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Kept front check out area clean and organized for efficient service.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted customers with product selection and floral arrangements.
- Processed transactions efficiently using point-of-sale systems.
Kennel Technician
COUNTRYROADS PET RESORT
Charleston, WV
03.2024 - Current
- Supervised daily care routines for dogs and cats, ensuring proper feeding and exercise schedules.
- Administered medications and treatments according to veterinary guidelines for optimal pet health.
- Monitored animal behavior, identifying any signs of distress or illness for immediate action.
- Maintained cleanliness of kennel facilities, adhering to safety and hygiene standards to promote a healthy environment.
- Assisted in training new staff on pet handling techniques and resort protocols for consistent service delivery.
- Developed enrichment activities to stimulate mental and physical well-being of animals in care.
- Collaborated with veterinary teams to implement health assessments and vaccination schedules effectively.
- Enhanced operational efficiency by streamlining intake processes for new guests at the resort.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Kept animals clean and free of contaminants to promote optimal health.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
- Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission among shelter population.
- Participated actively in emergency response situations involving injured or aggressive animals, ensuring the safety of both staff and animals involved.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Assisted in the development of customized enrichment activities for individual animals, catering to their unique needs and promoting overall mental wellbeing.
- Contributed to a high standard of animal care by promptly addressing maintenance issues and reporting facility concerns to appropriate management personnel.
- Managed inventory of supplies and equipment, maintaining adequate stock levels to meet the needs of the kennel operation.
- Assisted in successful adoption processes by providing accurate information about each animal''s temperament and needs. (ON ONE OCCASION because CRPR is a boarding facility, not an adoption/rescue facility).
- Strengthened customer trust by delivering detailed updates on their pet's stay, including feeding, behavior, and health status.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Educated visitors and staff on proper animal care and handling.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Provided compassionate care for over 50 dogs and cats, ensuring their comfort and well-being during their stay.
- Supported seamless check-in and check-out process for pets, minimizing stress for animals and owners with efficient, caring service.
Teacher
Daycare
Charleston, WV
06.2020 - 2023
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented classroom management strategies to foster a positive learning environment.
- Collaborated with colleagues to enhance instructional practices and student outcomes.
- Assessed student progress through regular evaluations and feedback sessions.
- Facilitated parent-teacher conferences to discuss student performance and concerns.
- Integrated technology tools to support interactive learning experiences.
- Organized extracurricular activities to promote student engagement and development.
Education
High School Diploma -
George Washington High School
Charleston,wv05-2007
Skills
- Goal oriented
- Cash register operation
- Organization
- Sales expertise
- Client account management
- Cash handling
- Relationship building
- Merchandising
- Product knowledge
- Product merchandising
- Suggestive selling
- Product recommendations
- Hospitality and accommodation
- Wrapping procedures
- Counter management
- Customer service
- Customer relationship building
- Customer relations
- Patience and resilience
- Animal handling expertise
- Care monitoring
- Behavior observation
- Animal restraint techniques
- Safety monitoring
- Animal nutrition proficiency
- Sanitation protocols
- Animal bathing
- Kennel maintenance
- Behavioral control
- Exercise management
- Multitasking Abilities
- Teamwork and collaboration
Interests
Timeline
Sales Clerk
CHARLESTON CUT FLOWER COMPANY
02.2025 - Current
Kennel Technician
COUNTRYROADS PET RESORT
03.2024 - Current
Teacher
Daycare
06.2020 - 2023
High School Diploma -
George Washington High School