Elijah Boone
Richmond,VA
Summary
Detail-oriented Retail Cashier with reputation for excellent customer service in fast-paced settings. Using great problem-solving skills to quickly resolve guest issues. Engaging with personable demeanor to remain calm when dealing with hostile customers.
Overview
2
2
years of professional experience
Work History
Sales Associate/Cashier
Bed Bath & Beyond
Richmond, VA
12.2022 - Current
- Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Followed company safety regulations to maintain safe work environment.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Maintained clean, orderly and well-stocked register area.
- Processed customer purchases and returns via cash and credit card.
- Kept store presentable with regular cleaning and organization.
- Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
- Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
- Met physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
- Reported damaged items and incorrect pricing to supervisor.
- Learned roles of other departments to provide coverage and keep store operational.
- Asked detailed questions to determine appropriate items to fill customer needs.
Education
High School Diploma -
Penn Foster
Scranton, PA03.2022
Skills
- Merchandise Restocking
- Customer Support
- Purchase Recommendations
- Customer Service
- Teamwork and Collaboration
- Store Cleaning
Timeline
Sales Associate/Cashier
Bed Bath & Beyond
12.2022 - Current
High School Diploma -
Penn Foster
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