Elijah Bradley
Beckley,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Car Sales Associate
Friendship Automotive- Kia
Beckley, WV
05.2023 - 12.2023
- Negotiated prices with customers to reach agreeable sales terms
- Prepared paperwork such as contracts and purchase agreements for customer signatures
- Conducted test drives with prospective buyers to demonstrate vehicle performance
- Developed relationships with clients through follow-up calls and emails after sale was completed
- Ensured all customer inquiries were promptly responded to in a courteous manner.
Licensed Insurance Sales Representative
Willis Towers Watson Company
Beckley, WV
03.2022 - 03.2023
- Responded to inquiries and explained product features and service advantages to potential customers
- Rewrote and reinstated insurance policies, following underwriting and business rules
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
Salesman
Zales The Diamond Store
Beckley, WV
07.2021 - 03.2022
- Educated customers on product features and technical details to highlight benefits
- Negotiated prices and set up contracts to finalize sales agreements
- Identified and capitalized on key business growth opportunities
- Generated more than 10 leads per week and pursued appointment opportunities to convert prospects into new customers.
Retention Customer Service Representative
IBEX Global
Beckley, WV
04.2020 - 06.2020
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Developed strong customer relationships to encourage repeat business
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Licensed Apprentice Electrician
IBEW
Princeton, Charleston, WV
10.2018 - 11.2019
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs
- Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes
- Assisted electricians in wiring residential buildings with installation of electrical conduits
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
Education
Apprentice Electrician -
Academy of Careers And Technology
General Education -
New River Community And Technical College
General Education -
University of Kentucky
Skills
- Email Marketing
- Critical Thinking
- Insurance Eligibility
- Sales Reporting
- Licensing Requirements
- Quality Assurance Requirements
- Health Insurance Sales
- Customer Account Review
- Financial Due Diligence
- Upselling and Cross-Selling
- Consultative Sales Approach
- Customer Complaint Resolution
- HIPAA Compliance
- Client Retention
- Insurance Program Analysis
Timeline
Car Sales Associate
Friendship Automotive- Kia
05.2023 - 12.2023
Licensed Insurance Sales Representative
Willis Towers Watson Company
03.2022 - 03.2023
Salesman
Zales The Diamond Store
07.2021 - 03.2022
Retention Customer Service Representative
IBEX Global
04.2020 - 06.2020
Licensed Apprentice Electrician
IBEW
10.2018 - 11.2019
Apprentice Electrician -
Academy of Careers And Technology
General Education -
New River Community And Technical College
General Education -
University of Kentucky
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