Elijah Brooks
Cleveland,GA
Summary
Hardworking Host offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Skilled Cashier motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
5
5
years of professional experience
Work History
Host
Mr. Teriyaki Japanese Sushi & Steak House
Gainesville, GA
09.2023 - 11.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Built positive relationships with other front-of-house and kitchen staff.
- Stocked server areas with supplies before, during and after shifts.
- Took reservations over phone and in person.
Cashier
Alpha Gyro Grill
Gainesville, GA
05.2021 - 05.2023
- Built and maintained productive relationships with employees.
- Processed customer payments quickly and returned exact change and receipts.
- Adhered to social distancing protocols and wore mask or face shield.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Monitored dining area to ensure tables are cleared promptly after guests leave.
- Greeted customers, answered questions and provided general information regarding menu items.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Answered phone calls to assist customers with questions and orders.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Fast Food Cashier
Zaxbys
Cleveland, GA
08.2019 - 01.2020
- Greeted customers and provided friendly customer service.
- Answered customer inquiries regarding menu items, prices, promotions and special offers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Handled customer complaints in a professional manner while following company policies and procedures.
- Assisted in preparing food items such as sandwiches or salads when necessary.
- Processed payments, gave change and issued receipts for orders.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Film/Digital Media Production
University of North Georgia
Oakwood, GA05-2025
High School Diploma -
Lumpkin County High School
Dahlonega, GA05-2019
Some College (No Degree) - College Core Curriculum
North Georgia Technical College
Clarkesville, GAWhite County High School
Cleveland, GASkills
- Customer Service
- Food Running
- Guest Seating
- Analytical Thinking
- Critical Thinking
- Friendly, Positive Attitude
- Verbal Communication
- Conflict Resolution
- Time Management
- Attention to Detail
- Cultural Awareness
- Multitasking
- Excellent Communication
- Public Speaking
- Calm Under Pressure
Affiliations
- Acting
- Singing
- Gamer
- Historical reenactment
- Writing
- Vlogging on Youtube
- Reading
- Fishing
References
Christos Nicolau - Greek owner of Alpha Gyro Grill in Gaineville, GA. (678) 687-6032
Photios Binning - Former manager at Domino's Pizza. (770) 689-8755
Michael Conner - Business coach at ActionCOACH (813) 784-0182
Languages
English
Native/ Bilingual
Greek
Elementary
Spanish
Limited
Arabic
Elementary
Timeline
Host
Mr. Teriyaki Japanese Sushi & Steak House
09.2023 - 11.2024
Cashier
Alpha Gyro Grill
05.2021 - 05.2023
Fast Food Cashier
Zaxbys
08.2019 - 01.2020
Bachelor of Science - Film/Digital Media Production
University of North Georgia
High School Diploma -
Lumpkin County High School
Some College (No Degree) - College Core Curriculum
North Georgia Technical College
White County High School
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