Elijah Bryan

• Launched first NSO for 2025 in U.S. market, establishing a competitive advantage.
• Exceeded revenue targets for Q1 and Q2 of 2025, ranking highest in NY/NYC market.
• Led training and development for restructured cross-training units, enhancing employee capabilities.
• Managed a team of 30 employees to drive exceptional results and increase transaction sizes.

Leading a food-tech startup digital dining company. Opened 4 locations in NYC/NJ as a lead operations training coordinator and brand ambassador.

• Travel the region to support training teams on all future proofing metrics while embodying the culture and values of the company.
• Working beside store managers 4-6 weeks after turnover to set goals and reach targets.

Perform all duties as a senior retail operations manager for 10 unit(s). Collaborating with store managers to set goals, provide guidance, and ensure adherence to company policies.

• Expanded district in store count and market share, increasing overall performance in lower production stores. Achieved company initiatives annually and the protection of company assets, product and people.
• Supported cross functional business partners strategizing quarterly plans to maximize business in their units. Coach all aspects of store operations including executing and achieving store budgets, shrink, hiring, training and guests services.

Servant leader empowering multiple teams to deliver exceptional results in food service operations and achieve daily key performance indicators. Oversee 4-6 unit(s) yearly encompassing an array of 200 employees.

• Created universal succession plans for restaurant managers to support strengthen their leadership behaviors in food and beverage operations.
• Instilled portable training systems in each unit, hosted hiring events to recruit top talent, and validated standard operating procedures are adhering to company policies.
• Received 8 regional awards from the Team Director and Chief Operating Officer for leading the Northeast region in Food Safety, Speed of Service and Guest Satisfaction for the 2022-2023 year.