Elijah Bump
Dallas,TX
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
11
11
years of professional experience
Work History
Business Owner - Uptight Downtown Inc.
Self Employed
08.2023 - Current
- Designed and managed a clothing line, overseeing all aspects from concept to production and distribution.
- Built a brand identity and marketing strategy, including social media campaigns and influencer collaborations.
- Handled customer relations, ensuring satisfaction and repeat business through responsive communication and quality service.
- Managed operations including inventory, vendor partnerships, and financial oversight.
- Showcased adaptability, creativity, and the ability to deliver high-quality products under deadlines.
Model
Self Employed
08.2020 - 03.2025
- Adapted quickly to changing environments for continued professionalism under pressure.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Remained focused, motivated and professional throughout long shoots and events.
- Conducted market research to identify emerging trends, enabling development of timely and relevant content that resonated with audience.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
Insurance Adjuster
State Farm
04.2019 - 11.2020
- Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
- Conducted thorough property investigations to identify and classify damages for customer claims.
Sales Associate
Bed Bath & Beyond
08.2018 - 01.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Barista
The Perfect Blend
07.2014 - 08.2017
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Associate of Arts - Business
Tarrant County College
Arlington, TX05-2018
Skills
- Customer relations
- Business development
- Attention to detail
- Driven and determined
Timeline
Business Owner - Uptight Downtown Inc.
Self Employed
08.2023 - Current
Model
Self Employed
08.2020 - 03.2025
Insurance Adjuster
State Farm
04.2019 - 11.2020
Sales Associate
Bed Bath & Beyond
08.2018 - 01.2019
Barista
The Perfect Blend
07.2014 - 08.2017
Associate of Arts - Business
Tarrant County College
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