Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elijah Carrillo

Bakersfield,CA

Summary

Seasoned Operations Manager and talented leader with 11 years of experience in The Entertainment, Hospitality, Food and Beverage industry applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

11
11
years of professional experience

Work History

Operations Manager

ProParks Management (Camelot Park)
08.2012 - 02.2023
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboard and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • ensured quality of work and safety procedures implemented and created (SOP's) for business needs.

Education

Associate of Science - Psychology

Bakersfield College
Bakersfield, CA
05.2022

Associate of Arts - Criminal Justice

Bakersfield College
Bakersfield, CA
05.2022

Skills

  • Excellent Guest service and communication skills
  • Able to perform high-quality work while unsupervised
  • Knowledge of attractions/Arcade F&B operations
  • Team player with the willingness and ability to assist as needed
  • positive attitude and ability to work well under pressure
  • Ability to deal effectively with a broad range of people
  • Flexible and reliable
  • Math and computer skills ( Pos/ Excel/Google Docs/
  • Arcade software an hardware knowledge including ( Embed, Sacoa, Intercard, Core Cashless etc)
  • High-level attention to details

Timeline

Operations Manager

ProParks Management (Camelot Park)
08.2012 - 02.2023

Associate of Science - Psychology

Bakersfield College

Associate of Arts - Criminal Justice

Bakersfield College
Elijah Carrillo