Elijah Connors
Summary
Detail oriented professional with four years in customer service and operational support, demonstrating effective management, problem-solving, and excel skills to boost customer satisfaction. Experienced in financial transaction management with a commitment to excellence. Currently studying at Sonoma State, excelling in team leadership, dedication, written communication, and proficient at adapting to new challenges.
Overview
4
4
years of professional experience
Work History
Cashier
Round Table Pizza
01.2019 - 01.2022
- Demonstrated leadership by effectively managing customer transactions and resolving issues, ensuring a seamless checkout experience.
- Trained and mentored new cashiers on POS systems and customer service protocols, enhancing team efficiency and service quality.
- Led by example in a high-pressure environment, maintaining composure and promoting a positive atmosphere among team members.
- Took the initiative to improve customer satisfaction, resulting in a noticeable increase in positive customer feedback.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Front End Assistant
Costco Wholesale
06.2022 - 11.2022
- Greeted customers upon arrival and offered assistance with locating store merchandise
- Operated register for cash, and credit card transactions, maintaining 100% accuracy
- Trained numerous new team members in cash register operation, stock procedures and customer services
- Utilized strong learning abilities to quickly grasp new software tools and technologies in a demanding front end assistant role.
- Managed multiple task's simultaneously while adhering to strict deadlines and maintaining exceptional quality standards.
Education
Bachelor of Science (B.S.) - Finance
Sonoma State University
Rohnert Park, CA06.2026
Skills
- Teamwork
- Leadership
- Microsoft Excel and Powerpoint
- Public Speaking
- Detail Oriented
Timeline
Front End Assistant
Costco Wholesale
06.2022 - 11.2022
Cashier
Round Table Pizza
01.2019 - 01.2022
Bachelor of Science (B.S.) - Finance
Sonoma State University
Similar Profiles
Maci DavisMaci Davis
Server at Round Table Pizza, IncServer at Round Table Pizza, Inc
Ariana JulianAriana Julian
Crew Member at Round Table Pizza, IncCrew Member at Round Table Pizza, Inc
KARSON FORDKARSON FORD
Supervisor at Round Table PizzaSupervisor at Round Table Pizza
Jake FerreiraJake Ferreira
Shift Leader at Round Table PizzaShift Leader at Round Table Pizza
KAORI CANNADYKAORI CANNADY
Cashier at Kadena Air BaseCashier at Kadena Air Base