Elijah Daniels
Maineville,OH
Summary
Trustworthy Fiber Optic Technician committed to supplying reliable phone, internet and cable services. Meticulous worker conducts timely inspections to repair old systems and maintain quality performance. Keeps track of signal strength to optimize speeds and installs new and updated systems when appropriate. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Communication Technician
Intercom Technology Solutions
Lexington, KY
11.2017 - 05.2020
- Installed network cabling for various data communication networks.
- Laid out cabling plans and ran through buildings to desired locations.
- Installed, set up and repaired devices and system components.
- Installed, maintained, and repaired telecommunications systems, including VOIP, analog, and digital phone systems.
- Evaluated new telecommunications technology and made recommendations for system improvements.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Upgraded telecommunications equipment and software to improve system capabilities and performance.
- Provided technical support and training to users on telecommunications equipment and software.
- Installed network interface devices and rearranged inside wiring.
- Tested connections to verify power supplies and communication link functionality.
- Ran wires between components and to outside cable systems.
- Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Assembled and installed communication equipment.
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
- Managed installation of fiber optic cables and systems, ensuring compliance with industry standards.
- Collaborated with IT teams to integrate telecommunications systems with enterprise networks.
- Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
Fiber Optic Technician
PAK Technologies
Milford, OH
03.2015 - 11.2017
- Built out new fiber runs for customer connections.
- Ensured that safety standards were met during installation processes.
- Conducted fusion splicing of single-mode and multi-mode fibers.
- Resolved complex problems associated with diverse telecom systems.
- Documented installation records in a timely manner.
- Performed maintenance on fiber optic networks.
- Inspected and tested fiber optics equipment to ensure optimal performance.
- Worked with other technicians as part of a team on large projects.
- Identified issues with existing cable plants using OTDRs.
- Installed, terminated, spliced and tested fiber optic cables.
- Organized and coordinated resources required for successful completion of jobs.
- Tracked inventory levels of tools, parts, and supplies used in job sites.
- Measured signal strength of televisions, telephones and internet connections to verify adequate performance.
- Laid out cabling plans and ran through buildings to desired locations.
- Completed line work at heights using bucket trucks and underground using access points.
- Set up modems and other hardware with necessary cables.
- Pulled lines to proper tension for safety and durability of installation work.
- Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
- Climbed poles and entered tunnels, buildings, trenches or manholes to accomplish various job tasks.
- Installed outside plant fiber optics in manhole and telco boxes.
- Prepared detailed reports on completed projects for management review.
Education
High School Diploma -
Sheldon Clark High School
Inez, KY05-2006
Skills
- Customer Support
- Incident Management
- VoIP Systems
- Network Security
- Firewall Management
- Hardware Installation
- Fiber Optic Installation
- Installing equipment
- Instructing customers
- Device Installation
- System Repair
- Configuring devices
- Diagnosing issues
- Equipment safety
- Test equipment operation
- Service Documentation
- Equipment Installation
- Electrical Wiring
- Troubleshooting and resolution
- Work order completion
- Configuring equipment
- Educating customers
- Terminating cables
- Professional Demeanor
- Analytical Thinking
- Teamwork and Collaboration
- Problem-solving abilities
- Adaptability
- Analytical Skills
- Professionalism
- Time management abilities
- WiFi setup
- Task Prioritization
- Lifting up to [Number] pounds
- Work Order Management
- Hand and power tools
- Heavy Lifting
- Blueprint Analysis
- Telecommunications Systems
- Power Tool Usage
- Cable arrangements
- OSHA Compliance
- Fall protection
- Electrical Safety
- Security Systems
- OSHA Safety Training
- Rigging and cables
- Climbing
Certification
- OSHA-10
- Drivers Licenses
Accomplishments
- Strong Knowledge of BICSI standards and practices
Timeline
Data Communication Technician
Intercom Technology Solutions
11.2017 - 05.2020
Fiber Optic Technician
PAK Technologies
03.2015 - 11.2017
High School Diploma -
Sheldon Clark High School
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