Elijah Eure-Lancaster
Atlanta,GA
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Experienced Crew Trainer with 3 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Crew Trainer
Zaxbys
09.2022 - Current
- Promoted from Crew Member to Crew Trainer due to exceptional work ethic and commitment to the job. Followed and promoted work rules and became a prominent leadership role in the restaurant.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Crew Member
Zaxbys
08.2020 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Heritage High School
Conyers, GA05.2023
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Coaching and Mentoring
- Staff education and training
- Delegating Work
- Product Knowledge
- Work Planning and Prioritization
- Complaint resolution
- Continuous Improvement
- Conflict resolution techniques
- Critical Thinking
- Decision-Making
- Clear Communication
- Cleaning and sanitation
- Opening and closing procedures
- Workforce Management
Timeline
Crew Trainer
Zaxbys
09.2022 - Current
Crew Member
Zaxbys
08.2020 - 08.2022
Heritage High School