Elijah Futrell
Chesterfield,Virginia
Summary
Dedicated and team-oriented retail sales professional well-versed in sizing and showcasing footwear to customers. Knowledgeable about differences between brands, customer needs and fit. Specializing in [Area].
Overview
4
4
years of professional experience
Work History
Footwear Associate
Dicks Sporing Goods
08.2023 - Current
- Maintained security by observing customer behaviors and minimizing number of pairs on floor.
- Provided product demonstrations to highlight features, benefits and value features and increase customer satisfaction.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with team members to achieve daily sales targets and deliver exceptional customer service consistently.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used proper sizing and fit guidelines to provide best experience for customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Summer Staffer
LifeWay
05.2023 - 07.2023
- Participated actively in staff meetings, providing input on key decisions that impacted overall team performance.
- Enhanced team collaboration by implementing communication strategies and organizing regular meetings.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Collaborated with other recreation staff in developing new recreational activities.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Provided support during busy periods or peak demand times, minimizing wait times for customers or clients.
- Gathered feedback from colleagues after completing assignments to incorporate suggestions into future work.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Consistently demonstrated professionalism and a strong work ethic throughout the summer tenure.
- Assisted in preparing recreational materials and supplies for each activity.
- Provided exceptional customer service, resolving client concerns promptly and professionally.
- Applied problem-solving skills to resolve issues quickly as they arose during daily operations.
- Developed strong relationships with colleagues and supervisors, fostering a positive work environment.
- Regularly communicated with team members about project status updates or changes in priorities.
Online Grocery Associate
Walmart
06.2020 - 01.2023
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Enhanced the online shopping experience for customers with timely order processing and communication.
- Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
Education
No Degree - General Studies
John Tyler Community College
Chester, VA03.2024
High School Diploma -
Homeschool
Chesterfield06.2022
Skills
Payment Processing
Needs assessments
Store Policies and Procedures
Goal-Driven
Attention to Detail
Customer Assistance
Positive Customer Engagement
Stock replenishment
Timeline
Footwear Associate
Dicks Sporing Goods
08.2023 - Current
Summer Staffer
LifeWay
05.2023 - 07.2023
Online Grocery Associate
Walmart
06.2020 - 01.2023
No Degree - General Studies
John Tyler Community College
High School Diploma -
Homeschool
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