Elijah Garrett
Dallas,TX
Summary
Detail-oriented and driven individual with experience in customer service, data entry, QA testing, and IT systems. Skilled in Microsoft Office (MOS Certified). Experienced in high volume data entry, digital recordkeeping, and using Microsoft Excel, Google Sheets, and CRM platforms. Proven ability to maintain data integrity while meeting tight deadlines in remote environments.
Offering detail-focused approach and strong willingness to learn and grow in software testing field. Contributes knowledge of software development methodologies and proficiency in test case creation and execution. Ready to use and develop problem-solving and analytical skills in computer related roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Remote QA Tester
UserTesting.com
03.2025 - Current
- Performed usability tests for web and mobile apps, identifying bugs and reporting user experience feedback.
- Submitted clear reports on app layout, design flaws, and navigation issues.
- Gained experience using test platforms, screen recording tools, and user scenario feedback formats.
Baker
Panera Bread
06.2024 - 05.2025
- Prepared and baked a variety of artisan breads and pastries daily with attention to consistency and quality.
- Maintained clean and organized workstations, adhering to food safety standards.
- Collaborated with team members to meet production goals and ensure timely service.
- Demonstrated reliability through early morning shifts and time-sensitive tasks.
Data Entry Clerk
Conduent
10.2021 - 05.2024
- Processed and finalized service requests monthly using Excel and internal tracking systems.
- Reviewed customer-submitted data for completeness and flagged discrepancies per client policy.
- Used CRM tools and Google Workspace to manage digital case records and submit status updates.
- Maintained strict confidentiality protocols and met monthly task quotas ahead of schedule.
Education
Bachelor of Science - Computer Science
Texas State University
San Marcos, TX05.2027
Associate of Science - Computer Science
Dallas College
Dallas, TX01.2025
Skills
Advanced C, Java, and Python Knowledge – 2 years
- Typing speed: 45 WPM
- Call center experience
- Attention to detail and data accuracy
- Assembly Language – Intermediate knowledge
- Adobe Photoshop (Photo Editing, Graphic Design) – 2 years
- Adobe After Effects (Video Design & Animation) – 2 years
- Data Entry & Organization – 2 years
- Customer Service & Communication – 3 years
- Remote Collaboration Tools (Zoom, Google Workspace)
- Microsoft Office & Google Docs – MOS Certified
- Team Leadership
- Technical Knowledge
- Payroll Knowledge – 2 years
- Advanced IT & Troubleshooting – 3 years
- Fast Learner & Quick Thinker
- Positive attitude
Certification
- Microsoft Office Specialist (MOS)
- Earned: 2022
- Certified in core Microsoft Office programs including Word, Excel, and PowerPoint.
- Demonstrates proficiency in document creation, data analysis, and presentation formatting.
Certificates
-MOS Certificate (Microsoft Office Specialist)
Timeline
Remote QA Tester
UserTesting.com
03.2025 - Current
Baker
Panera Bread
06.2024 - 05.2025
Data Entry Clerk
Conduent
10.2021 - 05.2024
Bachelor of Science - Computer Science
Texas State University
Associate of Science - Computer Science
Dallas College
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