Elijah Hamilton
Santa Rosa,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during time at Auto Zone Auto Parts. Skilled in relationship building and superior customer service, I excel in fast-paced environments. Detail-oriented and adept in conflict resolution. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Security Officer
El Infierno Cantina
02.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Parts Sales Manager
Auto Zone Auto Parts
01.2023 - 11.2023
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
- Increased parts sales by developing and maintaining strong relationships with customers.
Parts Sales Pro
Advanced Auto Parts
06.2022 - 01.2023
- Supported management in the development of annual sales forecasts and inventory budgets based on historical data analysis.
- Contributed to a reduction in returns by verifying the accuracy of part numbers prior to fulfillment of customer orders.
- Recognized as a top performer within the organization due to consistently exceeding sales targets and maintaining high levels of customer satisfaction.
- Improved sales performance by implementing targeted promotional strategies for specific products.
Temp Worker
Straight Edge Staffing
06.2021 - 06.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Operated heavy machinery, such as forklifts and loaders, to transport lumber safely and efficiently.
- Assisted customers with loading lumber and other various building materials.
- Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
Shift Leader
Taco Bell
02.2021 - 05.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Shift Leader
Taco Bell
01.2020 - 08.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Novato High School
Novato, CA06.2016
Skills
Detail Oriented
Superior customer service
Relationship building and management
Conflict resolution techniques
Reliability
Additional Information
Currently volunteering at sonoma county's local LEGO store, California Brick Chicks, 4 days a week.
hobbies
LEGO master builder
automotive maintenence
Pc building
Timeline
Parts Sales Manager
Auto Zone Auto Parts
01.2023 - 11.2023
Parts Sales Pro
Advanced Auto Parts
06.2022 - 01.2023
Temp Worker
Straight Edge Staffing
06.2021 - 06.2022
Security Officer
El Infierno Cantina
02.2021 - Current
Shift Leader
Taco Bell
02.2021 - 05.2021
Shift Leader
Taco Bell
01.2020 - 08.2020
High School Diploma -
Novato High School
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