Elijah Harrigan
Tulsa,OK
Summary
Results-driven Shift Lead with a strong focus on customer service and team motivation. Proven expertise in training employees, enhancing workflow, and ensuring compliance with safety standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Lead of Meat Department
Whole Foods Market Inc
Tulsa, OK
04.2023 - 03.2026
- Supervised daily operations to ensure compliance with health and safety standards.
- Trained and mentored team members on product knowledge and customer service excellence.
- Implemented process improvements that enhanced workflow and reduced operational delays.
- Completed store opening and closing procedures and balanced tills.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Lead Budtender
Jim & Jerry's Dispensary
Tulsa, OK
05.2022 - 04.2023
- Leveraged in-depth knowledge of diverse cannabis types to enhance product selection and customer education.
- Supported daily financial operations and sales management through cash register duties.
- Monitored and enforced state guidelines to uphold customer standards.
Tile Installater
Tile by Eddie
Tulsa, OK
02.2016 - 02.2023
- Executed safe and swift utilization of power tools to enhance project outcomes.
- Utilized design skills to develop and deliver precise floor plans that meet project specifications.
- Facilitated effective communication and collaboration with customers to enhance service quality.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Supervisor for Overnight Maintenance
Walmart
Tulsa, OK
12.2019 - 05.2022
- Led team in optimizing inventory management processes to reduce stock discrepancies.
- Implemented training programs for staff to enhance customer service skills and operational efficiency.
- Analyzed sales data to identify trends, driving strategic decisions for product placement and promotions.
- Streamlined scheduling processes, improving labor allocation and reducing overtime costs across departments.
- Led team training sessions to enhance performance and maintain high service standards.
- Supervised daily operations, ensuring compliance with company policies and safety regulations.
Helper & Installer
Shielding Resources Group
Tulsa, OK
08.2019 - 11.2019
- Assisted in daily operations by organizing materials and ensuring compliance with safety protocols.
- Supported team members in various tasks, demonstrating adaptability to changing job requirements.
- Improved workflow efficiency through effective communication and collaboration with colleagues.
Education
High School Diploma -
Booker T Highschool
Tulsa, OK06-2017
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Workplace safety
- Work delegation
- Coaching and mentoring
Certification
Food Handlers Permit
Languages
Spanish
Limited Working
Timeline
Shift Lead of Meat Department
Whole Foods Market Inc
04.2023 - 03.2026
Lead Budtender
Jim & Jerry's Dispensary
05.2022 - 04.2023
Supervisor for Overnight Maintenance
Walmart
12.2019 - 05.2022
Helper & Installer
Shielding Resources Group
08.2019 - 11.2019
Tile Installater
Tile by Eddie
02.2016 - 02.2023
High School Diploma -
Booker T Highschool