Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Elijah Hoey

Bessemer City,NC

Summary

Dedicated supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.

Overview

9
9
years of professional experience

Work History

Disney College Program Intern

Disney
Charlotte, NC
10.2024 - Current
  • Ensured that all safety precautions were followed when using cleaning agents or equipment.
  • Sorted and counted linens, and organized them in storage areas.
  • Responded to guest inquiries regarding hotel services and facilities courteously, and professionally.
  • Reported maintenance problems promptly to the supervisor.
  • Monitored the cleanliness of the lobby, swimming pool, and other common areas.
  • Provided excellent customer service at all times.

Retail Area Supervisor

Carowinds Amusement Park
Charlotte, NC
03.2016 - 08.2024
  • Created detailed reports on performance metrics, such as sales figures, labor costs, and stock levels.
  • Implemented strategies to reduce expenses while maintaining quality standards.
  • Handled customer service issues, ensuring customer satisfaction and loyalty.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Collaborated with regional teams on initiatives related to marketing campaigns, product launches, and promotions.
  • Coached, managed, and developed teams to provide exceptional service, and achieve sales goals.
  • Led a team of 20 to 30 sales associates, providing ongoing training and development.
  • Coordinated staff schedules to ensure adequate coverage during peak hours.

Education

BBA - Business Administration And Management

Winthrop University
Rock Hill, SC
05-2024

Skills

  • Customer service
  • Performance reporting
  • Conflict resolution
  • Interpersonal communication
  • Creativity and innovation
  • Adaptability and flexibility
  • Analytical skills

References

References available upon request.

Timeline

Disney College Program Intern

Disney
10.2024 - Current

Retail Area Supervisor

Carowinds Amusement Park
03.2016 - 08.2024

BBA - Business Administration And Management

Winthrop University

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Elijah Hoey