Elijah Huger
Patient Care & Healthcare Operations Coordinator
Azusa,CA
Summary
Assistant Director of Staff Development with a focus on state staffing requirements, employee scheduling, and call-out coverage in patient care settings. Improves staffing efficiency by using data and analytics to adjust schedules and support compliance across care areas. Supports crucial operations by covering 50+ call-outs per week with faster coverage decisions that keep workflows moving.
Overview
11
11
years of professional experience
Work History
Assistant Director of Staff Development
Santa Anita Convalescent Hospital
07.2025 - Current
- Optimized staffing levels during busy periods through strategic employee scheduling and monitoring of call-outs.
- Optimized staffing levels during busy periods through strategic scheduling and proactive monitoring of call-outs, enhancing service delivery.
- Applied analytical data to inform strategic decisions, leading to improved staffing outcomes.
- Implemented conflict resolution strategies to address staff and resident issues, fostering a more cohesive work environment.
Authorization Coordinator
Golden Years Home Health
03.2022 - 08.2024
- Collaborated with three departments to ensure accurate documentation submission for timely insurance approval.
- Coordinated scheduling for hundreds of patients with service providers, enhancing timely access to care.
- Partnered with three departments to secure prompt submission of accurate and complete documentation required for insurance approval.
- Interfaced with medical offices, hospitals, and insurance providers to secure approvals and documentation, preventing delays in urgent care.
Guest Advocate
Target
10.2018 - 10.2022
- Coordinated processing of returns and exchanges, ensuring compliance with company standards and enhancing guest relationships.
- Coordinated efficient processing of returns and exchanges, upholding company standards and fostering guest relationships.
- Managed orderly aisles through systematic stocking and arrangement of merchandise, contributing to improved customer satisfaction.
- Excelled in a high-energy, teamwork-focused atmosphere, responding to swiftly shifting demands and objectives.
Cashier
El Pollo Loco
12.2015 - 05.2017
- Engaged customers upon entry, responding swiftly to inquiries and anticipating needs to enhance shopping experience.
- Engaged with numerous customers upon entry, responding swiftly to inquiries and forecasting upcoming needs.
- Collaborated with team to assemble and package orders efficiently, ensuring adherence to quality standards.
Education
Bachelor of Arts - Television, Film and Media Studies
California State University, Los Angeles
Los Angeles, CA05.2026
Associate of Arts - Sociology
Mt. San Antonio College
Walnut, CA12.2023
Skills
- Staff scheduling
- Call-out management
- Staffing compliance
- Workforce planning
- Shift coverage planning
- Authorization coordination
- Documentation management
- Interdepartmental coordination
- Deadline tracking
- Data analysis
Timeline
Assistant Director of Staff Development
Santa Anita Convalescent Hospital
07.2025 - Current
Authorization Coordinator
Golden Years Home Health
03.2022 - 08.2024
Guest Advocate
Target
10.2018 - 10.2022
Cashier
El Pollo Loco
12.2015 - 05.2017
Bachelor of Arts - Television, Film and Media Studies
California State University, Los Angeles
Associate of Arts - Sociology
Mt. San Antonio College