Elijah Huger
Patient Care & Healthcare Operations Coordinator
Azusa,CA
Summary
Assistant Director of Staff Development with a focus on state staffing requirements, employee scheduling, and call-out coverage in patient care settings. Improves staffing efficiency by using data and analytics to adjust schedules and support compliance across care areas. Supports crucial operations by covering 50+ call-outs per week with faster coverage decisions that keep workflows moving.
Overview
11
11
years of professional experience
Work History
Assistant Director of Staff Development
Santa Anita Convalescent Hospital
Temple City, CA
07.2025 - Current
- Optimized staffing levels during busy periods through strategic employee scheduling and monitoring of call-outs.
- Optimized staffing levels during busy periods through strategic scheduling and proactive monitoring of call-outs, enhancing service delivery.
- Applied analytical data to inform strategic decisions, leading to improved staffing outcomes.
- Implemented conflict resolution strategies to address staff and resident issues, fostering a more cohesive work environment.
Authorization Coordinator
Golden Years Home Health
San Dimas, CA
03.2022 - 08.2024
- Collaborated with three departments to ensure accurate documentation submission for timely insurance approval.
- Coordinated scheduling for hundreds of patients with service providers, enhancing timely access to care.
- Partnered with three departments to secure prompt submission of accurate and complete documentation required for insurance approval.
- Interfaced with medical offices, hospitals, and insurance providers to secure approvals and documentation, preventing delays in urgent care.
Guest Advocate
Target
City Of Industry, CA
10.2018 - 10.2022
- Coordinated processing of returns and exchanges, ensuring compliance with company standards and enhancing guest relationships.
- Coordinated efficient processing of returns and exchanges, upholding company standards and fostering guest relationships.
- Managed orderly aisles through systematic stocking and arrangement of merchandise, contributing to improved customer satisfaction.
- Excelled in a high-energy, teamwork-focused atmosphere, responding to swiftly shifting demands and objectives.
Cashier
El Pollo Loco
Hacienda Heights, CA
12.2015 - 05.2017
- Engaged customers upon entry, responding swiftly to inquiries and anticipating needs to enhance shopping experience.
- Engaged with numerous customers upon entry, responding swiftly to inquiries and forecasting upcoming needs.
- Collaborated with team to assemble and package orders efficiently, ensuring adherence to quality standards.
Education
Bachelor of Arts - Television, Film and Media Studies
California State University, Los Angeles
Los Angeles, CA05.2026
Associate of Arts - Sociology
Mt. San Antonio College
Walnut, CA12.2023
Skills
- Staff scheduling
- Call-out management
- Staffing compliance
- Workforce planning
- Shift coverage planning
- Authorization coordination
- Documentation management
- Interdepartmental coordination
- Deadline tracking
- Data analysis
Timeline
Assistant Director of Staff Development
Santa Anita Convalescent Hospital
07.2025 - Current
Authorization Coordinator
Golden Years Home Health
03.2022 - 08.2024
Guest Advocate
Target
10.2018 - 10.2022
Cashier
El Pollo Loco
12.2015 - 05.2017
Bachelor of Arts - Television, Film and Media Studies
California State University, Los Angeles
Associate of Arts - Sociology
Mt. San Antonio College